Director, GTM Solutions

<h4>🌍<strong> Can you help us change the world?<br/></strong></h4> <p>It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution<strong>,</strong> we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.</p> <p>We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole... 🐇</p> <h4><strong>🧑🏻‍💻 About the role</strong></h4> <p>First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distil it down to a job description (which we do because this is a job description), it would be this:</p> <p>We are looking for a seasoned and visionary Director of Go-To-Market Solutions to lead the strategic evolution of our technical and solution architecture function within the hospitality industry. This role is pivotal in aligning our platform and services to the complex needs of hotel brands, owners, and operators, ensuring our solutions enhance operational efficiency, guest experience, and revenue generation. Reporting to the Chief Commercial Officer, you will shape how our products and capabilities are positioned in the market, lead a team of Solution Architects and Technical Account Managers, and drive strategic customer engagement across our global hotel portfolio.</p> <h4>✅ Your mission, should you choose to accept it</h4> <em>Strategic Leadership &amp; Vision</em> <ul> <li>Set the long-term direction for how our technical solutions and services both support and enhance the commercial strategy in the hotel industry.</li> <li>Partner with executive stakeholders across Product, Sales, Customer Success, and Marketing to align technical GTM initiatives with business growth goals.</li> <li>Drive solution innovation to support emerging trends in hospitality, such as personalization, automation, and a unified guest experience.</li> </ul> <em>Go-To-Market Strategy &amp; Execution</em> <ul> <li>Architect the go-to-market approach for complex, multi-property, or brand-wide opportunities—balancing customization with scalability.</li> <li>Lead technical value storytelling for hospitality stakeholders including owners, asset managers, and brand executives.</li> <li>Guide the team in building competitive solution frameworks, value propositions, and reference solutions aligned to industry pain points.</li> </ul> <em>Industry Expertise &amp; Customer Advocacy</em> <ul> <li>Serve as a strategic advisor to key customers and industry partners, ensuring our technology meets evolving market needs.</li> <li>Stay ahead of hotel tech trends, from PMS integrations to AI, and contactless guest solutions, and ensure our offerings reflect those advancements.</li> <li>Represent the company at industry events, strategic customer briefings, and executive roundtables.</li> </ul> <em>Team Development &amp; Enablement</em> <ul> <li>Build and mentor a world-class team of Solution Architects and Technical Account Managers with strong hospitality acumen.</li> <li>Develop scalable frameworks and knowledge assets to enable consistent delivery of value-driven solutions globally.</li> <li>Champion a culture of collaboration, curiosity, and customer-centric innovation.</li> </ul> <em>Business &amp; Financial Stewardship</em> <ul> <li>Align technical GTM activities with budget and resource planning; optimize ROI on strategic Solutions initiatives.</li> <li>Establish performance benchmarks and success metrics to evaluate impact and inform continuous improvement.</li> <li>Identify strategic roadmap opportunities that enhance our market positioning.</li> </ul> <p><strong>🤝️ You’ll be a great fit if you bring a few of the below with you:</strong></p> <strong>Required Qualifications</strong><br/><em>Experience:</em> <ul> <li>10+ years in enterprise or SaaS technology roles, with at least 5 years in strategic leadership positions interfacing with hospitality clients.</li> <li>Demonstrated success leading pre-sales or solution organizations in B2B2C settings, ideally within hotel technology ecosystems (e.g., PMS, CRS, RMS, guest experience platforms).</li> </ul> <em>Skills &amp; Competencies:</em> <ul> <li>Deep understanding of hospitality technology infrastructure, procurement cycles, and decision-making dynamics.</li> <li>Strong executive presence with the ability to influence internal and external stakeholders, including C-level hotel executives.</li> <li>Proven ability to think strategically and build repeatable, high-impact GTM solution strategies.</li> <li>Financial acumen, including budgeting, forecasting, and resource prioritization.</li> <li>Exceptiona