Senior Director, Strategic Communication for Finance and Administration

External Applicants: 

Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description.

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Job Description Summary

Reporting to the Chief of Staff for the Executive Vice President and Chief Financial Officer (EVP/CFO), this position leads the development and execution of the Finance and Administration (F&A) communications and engagement strategy. The position works closely with the F&A Leadership Team and facilitates collaboration with divisional subject matter content experts to create and deliver compelling communications and events that engage and inform staff across the division, across the Wake Forest University campus community, and with relevant community and industry groups. In driving strategic alignment with the University’s goals, values, and brand, the position serves as a liaison to the Vice President and Chief Communication Officer, the University Marketing and Communications team, as well as other senior communications leaders and key stakeholders. Departments and functions that comprise the Finance & Administration division include Business Strategy and Planning; Facilities, Real Estate, and Planning; Finance; Hospitality and Auxiliary Services; Human Resources; Information Systems; and Sustainability.

*This position is not eligible for sponsorship of non-immigrant or immigrant visa status through Wake Forest University. All eligible applicants are encouraged to apply.

Job Description

Essential Functions:

Strategic Communication Leadership (30%)

• Leads the overall strategic communication function for the Finance & Administration division, developing and implementing collaborative and inclusive strategies to support the division's brand ideals and standards of excellence in alignment with the University’s vision, mission, and goals. 

• Works with the EVP/CFO and Finance & Administration leadership team to identify communication priorities and develop strategies to address them. 

• Engages the Finance & Administration leadership team in the design and development of change management campaigns and the communication strategies that are needed to support outcomes across audiences.

• Leads the hub and spoke integration of communication talent across the division (writing, social media, video/photography, graphic design, etc.) to develop division-wide communications and engagement opportunities. 

• Provides guidance and support to the EVP/CFO and Finance & Administration leadership team in their roles as leaders and spokespersons, develops and implements a communication strategy that elevates Finance & Administration leaders as experts in their fields and, in collaboration with government and community affairs leaders on campus, connects divisional leaders with community organizations and outlets.

• In collaboration with the Chief of Staff, serves as a primary liaison to the University’s senior Communication Officer, the University Marketing and Communications team, the University’s crisis communications team, as well as other senior communications leaders and key stakeholders. 

• Manages confidential and sensitive information with discretion and integrity, maintaining trust with University leaders and compliance with University policies. 

Content Development and Distribution (30%) 

• Manages and contributes to the creation, review, and distribution of high-quality content that represents the work of the division, utilizing an integrated communication