Dining Attendant, Gordon Ramsay (Full-Time; Varied)

JOB TITLE:

Dining Attendant

GRADE/FLSA STATUS:

H7-Non-Exempt

BADGE TYPE/COLOR:

Work Permit-Peach

DIVISION:

Food & Beverage

DEPARTMENTS:

Employee Cafeteria, Gordon Ramsay, Selu Garden Cafe, Guy Fieri, The Smokehouse Coop, Landing Café, Food Market, Brew Brothers, Truffles Pub

REPORTS TO:

Sous Chef

WE ARE CAESARS

At Harrah’s Cherokee Casinos, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. 

• Our Mission: “Create the Extraordinary.”

• Our Vision: “We create spectacular worlds that immerse, inspire, and connect you. We don’t perform magic; we create it with excellence.”

• Our Values: “Blaze the Trail, Together We Win, All-In on Service.”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the well-being of our Team Members and their families, and making positive contributions to the communities in which we operate. 

JOB SUMMARY

The Dining Attendant supports the overall guest experience by maintaining clean, orderly, and well‑stocked dining areas. This role is responsible for clearing and sanitizing tables, restocking products, organizing supplies, and ensuring all assigned areas meet established cleanliness and safety standards. The Dining Attendant interacts with guests in a friendly and professional manner, responds promptly to needs or concerns, and helps create a welcoming environment. The position upholds all regulatory, departmental, and company policies while contributing to a positive team atmosphere and supporting the service culture and values of Caesars Entertainment.

HOW YOU WILL CREATE THE EXTRAORDINARY

Living Our Values

• Demonstrate the organization’s mission, values, ethics, and service culture through daily actions and interactions.
• Support departmental goals by following established procedures, standards, and work practices.
• Identify basic issues or inefficiencies and communicate them to supervisors to support continuous improvement.

Operational Excellence

• Perform daily tasks accurately, efficiently, and in accordance with departmental procedures and quality standards.
• Follow direction on task assignments, workflow priorities, and operational requirements to support smooth operations.
• Maintain compliance with policies, safety guidelines, and regulatory requirements, reporting concerns promptly.

Quality & Performance 

• Use resources responsibly by minimizing waste, following inventory procedures, and maintaining proper documentation.
• Meet performance expectations related to productivity, accuracy, and service quality.
• Support process improvements by adopting new procedures and providing feedback when requested.

Guest Experience & Brand Excellence

• Provide friendly, professional, and responsive service that reflects the organization’s brand and service expectations.
• Assist guests, Team Members, or internal partners promptly and courteously, escalating concerns when needed.
• Help maintain a clean, organized, and welcoming environment that enhances the overall experience.

Teamwork & Growth

• Contribute to a positive, respectful, and collaborative work environment through teamwork and open communication.
• Participate in training and s