Practice Optimization Manager

Description

About Us:

Navvis is a Real-Person Care company with a transformative approach to population health. Our groundbreaking approach responds to how people really live their lives, day in and day out. Navvis Real-Person Care is integrated and holistic, physician-led and person-centered. Our entire approach begins with asking people a simple question that no one else is asking: Not, 'what's the matter with you?' but, 'what matters to you?'

Navvis delivers seamless, high-performing and aligned provider networks, care coordination, and value-base care models.

We partner with health plans, health systems, providers and employers to eliminate the barriers, boundaries, and siloed efforts that fragment care. We help our clients move from a system that is complicated and frustrating to one that is centered on people's real-life needs.

Real life. Life changing. Changing healthcare. That's Navvis.

Learn more at: www.navvishealthcare.com 

Department Overview:

The Practice Optimization Program (POP) is a resource to facilitate and ensure providers and practice staff are engaged, empowered, and enabled to achieve success in a patient-centric, physician inspired and clinically driven value-based care model. This program supports the physician patient relationship inside the practice which allows for sustained engagement to address patient needs in a manner that impacts costs, quality, access, and overall patient experience. POP is designed to address what matters to providers and the care team through the physician lens. Practice optimization activities occur within the practice to empower and enable the entire care team to operate at top of license to improve workflows and processes, enhance point of care experience for both provider and patient, improve practice performance, reduce variation and eliminate duplication.

Transforming into a population health and value-based care organization requires processes, teams, and technology to eliminate the barriers that fragment care. The four Practice Optimization Program (POP) principles are designed to help do just that and include the following:

• Doing things with providers, not to them and around them
• Understanding what matters most to providers
• Focusing on provider well-being as the quadruple aim in healthcare
• Optimizing what they are by enhancements, not transforming them into something they are not

As a Practice Optimization Manager, you will:

• Be accountable for establishing and maintaining sustained engagement within practices that impacts costs, quality, access, and overall patient experience through the deployment of tactical and strategic methodologies
• Build and effectively maintain strong relationships with practice operational and clinical leadership that informs development of performance improvement initiatives to achieve identified goals
• Be a subject matter expert in value-based care who is seen as a thought partner and a trusted point of contact. Including regularly identifying educational needs and proactively seeking to address these barriers across the practice team
• Develop and deploy localized practice optimization strategies based on data analysis that includes measurable and time-specific aim statements as part of a data-informed PDSA rapid cycle optimization approach
• Regularly hold practice optimization meetings with practice leadership and key clinical influencers to monitor progress toward, and discuss opportunities related to, deployed practice optimization strategies
• Use internal and external data to analyze and interpret trends. Work with appropriate stakeholders to implement proactive strategies to address issues and measure POP impact
• Demonstrate ability to impact the fourth aim in the quadruple aim by improving physician satisfaction across the areas of personal, professional and income lifestyle to decrease physician burnout
• Routinely assist and support Enterprise Practice Optimization Team, Market Presidents, and Executive leadership in summarizing and measuring Practice Optimization Program impact, sharing best practices, provider feedback, and opportunities for organizational alignment.

A Day in the Life:

• Regular, self-driven in-practice engagement within assigned market
• Independent analysis and interpretation of healthcare data, including utilization, cost, and quality metrics to proactively address provider, practice, and system needs
• Deploy rapid cycle optimi