Launch the Legacy: Founding Staff Roles

Step into history as a founding staff member of the Obama Presidential Center’s (OPC) opening team. As a founding staff member, you will not only help launch a global destination but also have the unique opportunity to define the Obama Presidential Center's earliest culture and operational excellence. This is your chance to contribute to a lasting legacy, ensuring the OPC is a powerful tribute to what happens when communities unite to achieve greatness. 

The early days of the OPC will be defined by rapid evolution and growth. While the mission is clear, many of the day-to-day procedures and workflows will need to be tested and adjusted. This demands that you embrace ambiguity and step up with a high degree of ownership and self-direction. For those energized by the chance to build and ultimately define best practices, this challenge is the greatest reward.

Purpose of the Role

The Security Officer for the Obama Presidential Center will be responsible for ensuring the safety and security of the Obama Presidential Center’s guests, staff, and property. This position will be assigned a designated patrol area to respond to guest concerns, security threats, and to establish a welcoming but secure environment. During each shift, the Officer will wear a uniform provided by the Obama Presidential Center. Officers will be responsible for providing direction during an emergency situation, and designated patrol areas may change based on campus needs.

As a Security Officer for the Obama Presidential Center, you will be reporting directly to a Security Supervisor, who will also provide day-to-day support.

Core Job Responsibilities

• Maintain high visibility around the Center, sharing a welcoming and respectful presence.

• Ensure the safety of visitors and staff by monitoring behavior, addressing any suspicious activities, and enforcing security policies and procedures. Provide guidance on safety protocols and emergency procedures (i.e., fire, active shooter, civil unrest, HazMat, etc.).

• Monitor and patrol the premises to prevent theft, vandalism, and unauthorized access. Ensure that all security systems (i.e., alarms, surveillance cameras, etc.), are operational.

• Greet visitors, share Obama Presidential Center information and directions with guests. Screen guests as defined in security protocols. Manage and monitor access points ensuring that only authorized personnel and visitors enter restricted areas.

• When necessary, implement emergency response protocols or responses.

• Work closely with local law enforcement and emergency services to ensure a coordinated response to security threats or incidents. 

• Ensure the security and preservation of valuable artifacts and exhibits while protecting items from physical damage and/or theft.

• Enforce organizational policies and procedures related to security, including those governing visitor behavior, photography, and handling of exhibits.

Key Deliverables / Outcomes

• Maintain assigned sector/campus area with a clear presence, working alongside Visitor Experience staff when applicable to facilitate a welcoming and safe environment.

• Manage and monitor access to the facility, including issuing and tracking identification badges, controlling entry points, and ensuring that only authorized personnel have access to sensitive areas. 

• Provide excellent customer service by greeting  guests and providing introductory information as needed to answer questions including campus layout, service locations, etc.

• Operate and monitor security cameras and surveillance systems. Regularly review footage to deter and investigate suspicious behavior or incidents.

• Participate in training, drills, and certification processes to further the safety of self, staff, guests, and property.

• Respond to, document, and report any incidents, breaches, or security concerns. Accurately document and report any security incidents, including breaches, accidents, or unusual activities. Maintain detailed records and provide reports to management as required.

• Regularly assess and evaluate security risks and vulnerabilities. Propose measures to mitigate these risks and enhance the overall security posture of the facility. 

Required Qualifications

• High school diploma or GED required.

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