Office Administrator

This is where you save and sustain lives

At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You’ll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. 

Baxter’s products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.

Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work. 

Join us at the intersection of saving and sustaining lives— where your purpose accelerates our mission. 

• Create ad hoc reporting as needed to support strategic objectives as well as running scheduled weekly and monthly reports for multiple departments.
• Report absenteeism, Contingent Time Detail, Worker’s Comp offset, EHS Monthly Labor Hours, Monthly Direct Labor Accrual Report for Finance, Monthly payroll/attendance adjustments and payroll critical metrics, and others.
• Orientation preparation and scheduling, process new hire I-9s.
• Complete weekly payroll on Monday mornings (hours worked, short term disability, FMLA); Review and approve Excessive hours payroll reports on Tuesdays; Monthly and Weekly payroll related Auditing.
• Process On-Demand payments in Workday, one-time payments & historical corrections, payroll, and attendance adjustments.
• Submit earned PTO hours for terminated employees to HRCentral; Kronos profile changes of internal movements—shift and updating reserved PTO hours.
• Assist employees with self-service/Workday systems.
• Reception duties including greeting visitors and providing basic site security.
• Organizing meetings at the Houston site, including booking travel, accommodations, and lunches/dinners for inbound and outbound employees.
• Arranging vendor services as required.
• Assisting the operation with mailing services.
• Maintaining the office condition in conjunction with property management.
• Acting as a liaison between the Houston operation and IT support as needed.
• Assisting CAM processes as needed, including uploading CAMs, data entry in the portal, and recycling.
• Answering phone calls, voicemails, and emails into the business as required.
• Assisting with other operational tasks as business volume requires.
• Assisting with the shipping of products via the company’s Mail to Patient program as needed.
• Assisting management with records retrieval and distribution duties.
• Engaging with courier and carrier services regarding product logistics.
• Demonstrate empathy and decrease customer tension.
• Promote the value of Bardy Diagnostics cardiac monitoring to decrease cancellations or early discharges.
• Must communicate in a professional, empathetic, and diplomatic manner with good voice quality, dictation, and articulation.
• Identify, document, and escalate potential patient or customer complaints per standard operating procedures.
• Other duties as assigned.

What You'll Bring:

• Proficiency in digital literacy (Microsoft Word, Excel and Outlook) is required.
• Minimum two-year associate's degree is required with a four-year degree preferred.
• 3+ years of payroll, Workday, and Kronos system experience preferred.
• Excellent multitasking and organization skills.
• Excellent verbal and written communication skills.
• Excellent customer service skills when interacting with all internal and external clients.
• Bilingual is a plus.
• Patience, professionalism, excellent phone etiquette.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all our employees, and we strive to be more transparent with our pay practices. To that end, this position has a base hourly range of $64,000 - $88,000. The above range represents the expected hourly range for this position. The actual hourly rate may vary based upon several factors including, but not limited to, relevant skills/experience, time in the role, business line, and geographic/office location.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee