Nanoscopy – Technical Specialist

The HORIBA Group of worldwide companies provides an extensive array of instruments and systems for applications ranging from automotive R&D, process and environmental monitoring, in-vitro medical diagnostics, semiconductor manufacturing and metrology, to a broad range of scientific R&D and QC measurements.  Proven quality and trustworthy performance have established widespread confidence in the HORIBA Brand.

Inspired by our unique motto, “JOY and FUN,” we focus on social responsibilities by building state-of-the-art products for scientific advancement; especially for protecting health, safety, and the environment.  “HORIBARIANs,” the HORIBA employees all over the world, look forward to working with additional creative and entrepreneurial self-starters. To learn more about our unique culture, visit our culture page.

Responsibilities:

1. Pre-sales and post-sales technical support of AFM and Nanospectroscopy products such as AFM-Raman/NanoRaman.
2. Discover and develop new applications for AFM and Nanospectroscopy.
3. Initiate collaborative projects on AFM and Nanospectroscopy for joint publications
4. Deliver scientific presentations at conferences and/or workshops

1. Manage communications with customers to ensure issue resolution and proper follow-up, to ensure customer satisfaction.
2. Must attend training on products and help develop training and service documentation as required.
3. Is the primary point of contact for our AFM/Raman customers, Field Service Engineers & global affiliates.
4. Use ServiceMax to create and update cases accurately and timely with all necessary information.
5. Initiate and actively participate in the content creation of applications notes, service technical notes, and service manuals.
6. Support Sales, Production, R&D and Quality functions as needed.
7. Run prospect samples and write analysis reports as needed.

1. Perform instrument demos and customer training at HORIBA facility or in the field.
2. Participate in the testing and QC of instruments as needed.

1. Travel for training and system installations as directed by Manager, including overnight stays. Travel is typically less than 25% but could change and is dependent upon business needs.

 

Requirements:

1. M.S. Degree (or higher) in chemistry, biophysics, physics, materials sciences/engineering, or other related scientific field
2. Technical proficiency in AFM/SPM product (instrumentation and applications).
3. Excellent communication skills required; both oral and written.
4. Knowledge of spectroscopic instruments and techniques such as Raman, Fluorescence, FTIR and Photoluminescence a plus
5. Experience with Nanospectroscopy (e.g., AFM-Raman) preferred 
6. Ability to work independently with minimal supervision, be self-motivated and organized.
7. Strong interpersonal, self-motivational, & negotiating skills.
8. Strong analytical skills 
9. Understand and adhere to safety policies and procedures to ensure a safe and balanced workplace environment.

 

 Compensation Package:

HORIBA Instruments offers a competitive compensation package that includes a 401(k) plan with match; employee group dental, vision, life, and disability (short and long-term) paid for by the company; medical insurance, family dental and vision insurance, and supplemental life insurance available with reasonable employee contributions; employee assistance program; paid holidays, vacation, and sick time; flexible spending accounts; and educational reimbursement and commuter benefit programs.

If you are an individual with a disability and need an accommodation during the application/hiring process, please call (732)494-8660 for assistance. HORIBA will provide reasonable accommodations, upon request, to support individuals with disabilities to be able to participate in the hiring process. HORIBA is committed to making our workplace accessible for individuals with disabilities.

EEO/Affirmative Action/Veteran Status/Disabilities.