VP Global Communications

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 150,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,700 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$6.2 billion and backed by world-leading investors including Visa, Airtree, Blackbird, Sequoia, DST Global, Greenoaks, Salesforce Ventures, Lone Pine, and Square Peg, Airwallex is leading the charge in building the global payments and financial platform of the future. If you’re ready to do the most ambitious work of your career, join us.

As the Global Vice President of Communications, you will play a critical role in shaping and leading Airwallex’s global reputation and communication strategy. You will be a key member of the executive leadership team, reporting to the CEO. This position demands a strategic thinker, a compelling communicator, and a seasoned leader who can navigate the complexities of a rapidly expanding global fintech company.

Your role requires a keen understanding of our products and customers as a foundation to how we communicate, engage and build relationships with external stakeholders in the region, especially with the media community, research analysts, and other industry and community partners. You will also be representing Airwallex as a spokesperson. In addition, you will also be responsible for communicating to internal stakeholders and employees around the globe.

You will be expected to deliver tangible results from the objectives set and you will witness the impact you make when Airwallex becomes the #1 global fintech player across the globe.

Join us only if you’re ready to be part of a generational company, and make this your most fulfilling career step yet!

Responsibilities

• Global Strategy Development - Lead the development, implementation, and continuous refinement of Airwallex’s global corporate affairs strategy, ensuring alignment with the company’s vision, mission and business objectives

• Brand Positioning & External Engagement - Define and articulate Airwallex’s global brand positioning, and cultivate strong relationships with key external stakeholders, including media, investors, analysts, government officials, and industry influencers

• Media Relations and Reputation Management Establish and nurture a robust network of media relationships across key markets, proactively managing Airwallex's reputation and ensuring consistent, positive messaging

• Executive Communications and Thought Leadership Collaborate with the executive team to develop and execute a thought leadership program, positioning Airwallex as a leading voice in the fintech industry

• Crisis Communications and Issues Management Develop and implement proactive crisis communication plans, ensuring preparedness and effective response to any potential reputational challenges

• Internal Communications and Employee Engagement Partner with People & Talent team and other internal stakeholders to foster a culture of transparency, open communication, and employee engagement through effective internal communication strategies

• Cross-Functional Collaboration Work seamlessly with global communications teams, product, marketing, and other internal stakeholders to amplify the impact of product launches, partnerships, and other strategic initiatives

• Global Team Leadership Build, develop, and lead a high-performing global corporate affairs team, fostering a culture of collaboration, innovation, and results-orientation

• Measurement and Reporting Establish and track key performance indicators (KPIs) to measure the effectiveness of communication and engagement efforts, providing regular reports and insights to the executive team

• Investor Relation Relationships Lead our investor strategy, communicating our financial performance and strategic vision to the investment community as well as build strong relationships with key investors and analysts
  

What you will bring

• 15+ years of progressively senior experience in public relations, public policy, government affairs, media relations, corporate communications, or a related field, with a proven track