Senior Solutions Consultant

Title:  Senior Solutions Consultant

Location: Remote

THE OPPORTUNITY:

At Salesloft, our Senior Solutions Consultants are pivotal to our company’s success.  You will be a key member of our fast-growing and high-performing Global Pre-Sales team.  Our Senior Solutions Consultants are the voice of the Consulting Services organization to our customers in the pre-sales process.  They are the most senior pre-sales consultants in the organization, ensuring that our consulting teams are set up for success on our client engagements.   

On a day-to-day basis, you will be responsible for meeting with customers, earning client trust, collaborating with the consulting org, and designing custom solutions to help our customers achieve success.  

Specifically, you will:

• Collaborate with our Sales teams on priority pursuits.
• Conduct appropriate discovery sessions with prospects (in partnership with Sales) to understand their current objectives and challenges and desired future states
• Lead customer business discovery sessions to uncover pain points, establish goals and objectives, and business requirements (functionally from the solution but also strategy, planning, and customer roadmap)
• Lead customer technical discovery sessions to identify technical requirements, complexities, and considerations for implementation
• Maintain a detailed knowledge/understanding of the client's business challenges, technology stack, roll-out goals
• Translate customer requirements to Consulting Services offerings, capabilities, and custom-scoped engagements
• Design custom implementation and onboarding plans to ensure customer success
• Identify and document project risks
• Build custom proposal decks for customers
• Present services proposals and custom project plans to customers
• Compose and approve customer-facing statements of work
• Regularly pitch the value of the services organization  (virtual and in-person) with both a Sales and Consulting mentality
• Assist in knowledge transfer and transition of the closed business to the assigned Consulting Services team, who will be responsible for delivery.
• Participate in client engagements as a senior advisor to the consulting organization and trusted voice to the client. 
• Participate in client strategy sessions and QBRs as a member of the account team, positioned to drive growth and expansion in our accounts.
• Be seen as a thought leader and expert, staying current on industry trends, competitive landscape, and customer needs.
• Internal stakeholder management and problem-solving (working with Sales and Legal to close out redlines)

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to deeply understand prospects and customers and pain points and advise on proven solutions to achieve their desired outcomes. You will have an opportunity to make a difference.

WHAT WE’RE LOOKING FOR:

We seek a results-oriented, highly motivated, strategic solutions professional who deeply understands the Sales Engagement category and focuses on designing and prescribing Salesloft Services to our prospects and customers aligned with their existing processes and desired outcomes. You will play a pivotal role in evangelizing the benefits of outcomes derived by working with the Salesloft Consulting Services team.

If you’re looking for an opportunity to learn more, do more, and become more than previously possible… if you’re passionate about innovation, growth, and serving customers and thrive in a fast-paced, developmental environment, then becoming a Senior Solutions Consultant is the career path for you!

THE TEAM:

Our Salesloft Solutions Consulting team is comprised of both seasoned and up-and-coming consultants who are all aligned on one vision and mission:

• Vision: Every seller is loved by the buyers they serve (#saleslove)
• Mission: Helping customers achieve wild success

The team consists of results-oriented consultants and solution architects professionals focused on designing solutions to drive our customer’s success using the Salesloft platform. The Solutions Consulting team members epitome our core values - Customers First. Team Over Self. Focus on Results. Bias Towards Action. Glass Half Full.

THE SKILL SET:

• Proven experience in a Senior Consultant, Solutions Consultant, or Solution Architect role, including commercial and/or enterprise services projects.
• Proven ability to design and develop a solution roadmap and implementation plan based on the current vs. futu