Customer Service Coord. - Cheraw 1

 

Schaeffler is a dynamic global technology company and its success has been a result of its entrepreneurial spirit and long history of private ownership. As a partner to all of the major automobile manufacturers, as well as key players in the aerospace and industrial sectors, we offer you many development opportunities.  

 

Your Key Responsibilities

• Executes order fulfillment processes for an assigned customer group or an assigned group of products.
• Respond to customers inquiries and complaints and detect reasons for logistics problems arising.
• Provide explanations and solutions to customers to ensure customer satisfaction.
• Coordinate with other departments and external providers to implement corrective actions.
• Identify optimization areas of supply chain and logistics activities and report to Team Leader and/or Professionals.
• Ensure that services delivered are in line with defined quality standards and processes.

Your Qualifications

• Two year degree or similar education/experience
• Good knowledge of Microsoft Office SAP Experience
• Good communication, analytical, and organizational skills

As a global company with employees around the world, it is important to us that we treat each other with respect and value all ideas and perspectives. By appreciating our differences, we inspire creativity and drive innovation. In this way, we contribute to sustainable value creation for our stakeholders and society as a whole. Together, we advance how the world moves.

 

Exciting assignments and outstanding development opportunities await you because we impact the future with innovation. We look forward to your application.

 

www.schaeffler.com/careers

 

Your Contact

Schaeffler Group USA Inc. 

Kathy S. Cassidy 

+18435378758 

 

Schaeffler is an equal employment opportunity / affirmative action employer. All qualified candidates will receive equal employment opportunities and consideration for employment without regard to unlawful consideration of race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, protected veteran status, or any other status protected by applicable law.

 

Keywords: Supply Chain Management;  

 

Job Type: Coordinator 
Job Family: Supply Chain Management 
Contract Type: Not Applicable 
Schedule: Full-Time