Regional Employee Health & Benefits LOB Trainer

Company:

Marsh

Description:

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Regional Employee Health & Benefits LOB Trainer at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

Applicants must be within driving distance to one of the MMA Southeast office locations and able to commute to various offices as needed.

A day in the life.

As a Regional EH&B LOB Trainer, you will:

• Collaborate with Operations to develop and deliver ongoing colleague enrichment training, including refresher courses on core content and the introduction of intermediate and advanced subject matter.
• Develop teaching aids, including training materials, reference materials and visual aids in various training formats (e.g., PowerPoint, Flipbook, Brainshark, Camtasia recorded modules).
• Encourage ongoing colleague development by promoting engagement with self-guided content on our national training platform.
• Coordinate training initiatives by developing training plans, managing timelines, tracking progress, and ensuring all activities are completed on schedule.
• Lead the onboarding training process for new colleagues with Operations and subject matter experts, aligning with MMA and industry best practices.
• Collaborate with Operations, Human Resources and other stakeholders to identify knowledge gaps and ensure successful fulfilment talent development needs.
• Maintain current knowledge of new product offerings and changes in the EH&B Insurance industry.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

• Bachelor’s degree in Learning & Development or a related field, or equivalent professional experience (3+ years) in health insurance at an agency/broker or carrier.
• Prior training experience preferred; however, 5+ years of relevant experience in employee health & benefits with demonstrated proficiency in related disciplines will be strongly considered.
• CEBS certification and project management experience are a plus.
• Experience presenting to diverse groups across multiple skill levels.
• Excellent verbal and written communication skills, with strong organizational abilities to prioritize workload and manage multiple projects simultaneously.
• Self-motivated and able to work independently, demonstrating successful follow-through on deliverables.
• Strong knowledge of customer relationship management (CRM), agency management systems (AMS), and learning management systems (LMS), such as Sagitta, ImageRight, Applied Epic, Salesforce, and Appinium; experience with comparable products will also be considered.
• Prior experience with eLearning authoring software (e.g., Camtasia, Adobe Captivate) is preferred.
• Proficiency in MS Office Suite, particularly MS PowerPoint and MS Excel.
• Ability to travel to regional offices (35%+)
• A shared commitment to company values: Integrity, Collaboration, Passion, Innovation, and Accountability.

Licenses, Certification, and/or Registrations:

Life & Health License

Travel:

Ability to travel to regional offices - 35%.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.  

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobili