Senior Sales Manager

Get To Know The Hotel at Arundel Preserve

The Hotel at Arundel Preserve is the premier independent hotel in the BWI\Hanover market, close to Columbia, Baltimore, Annapolis, and Washington DC. As an upscale property with two unique full-service restaurants, an extensive fitness center, and an indoor pool, along with 12,000 sq. ft. of meeting space, it is perfect for both business travelers, leisure guests, and groups. We also host high-end weddings and corporate events, and focus on delivering highly personalized service to all of our guests.

SENIOR SALES MANAGER

Salary Range $75,000 - $80,000 annually

Position Summary

The Senior Sales Manager is responsible for driving top-line revenue through proactive sales efforts and strategic account management. This role actively sells guest rooms, meeting space, and banquet services, cultivates long-term client relationships, consistently meets sales targets, and ensures exceptional guest satisfaction. Reporting to the Director of Sales, the Senior Sales Manager builds and grows key accounts to increase market share, submits accurate sales reports and maintains detailed records, collaborates with hotel departments to deliver high-quality service, participates in marketing initiatives and strategy meetings, and maintains comprehensive knowledge of the hotel’s facilities and local attractions.

Education and Experience

• Minimum 3+ years of hotel sales experience preferred.
• Proven track record of meeting or exceeding revenue goals in a full-service hotel environment preferred.
• Experience selling guest rooms, meeting space, and banquet services strongly preferred.
• Bachelor’s degree in Hospitality, Business, Marketing, or related field preferred (or equivalent experience).

Essential Functions

• Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
• Serves as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, banquet services, etc
• Meet and exceed sales goals.
• Submit weekly and monthly sales reports.
• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers.
• Develop and continually enhance relationships with key corporate, business, government, and travel industry accounts to maintain and increase our market share.
• Maintain accurate, legible records and files to ensure quality service and ensure repeat business.
• Participate in weekly marketing and sales meetings.
• Coordinate events with the client including, space requirements, times, equipment, etc.
• Knowledge of all hotel facilities and nearby attractions.
• Adhere to all work rules, procedures, and policies established by the hotel, including but not limited to, those contained in the employee handbook.

Skills and Abilities

• Must have prior hotel sales experience
• Experience with government markets a plus
• Must have good communication, organization, and interpersonal skills.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off,  hotel room discounts. and MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. This position is included in the company's BONUS PROGRAM!

*minimum 32 hours/week to qualify

We also offer daily pay access, which lets you receive your earnings the same day you work, empowering you to manage your finances easily and confidently.

If you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.