Account Manager, Energy Efficiency

Account Manager, Energy Efficiency
Utility Programs and Services
 

Location: Columbia, Maryland (Remote with local travel, less than 10% of time) 
 

Are you ready to make a difference?

To support our growth, we are seeking candidates with a strong background in account management and stakeholder engagement, preferably within the energy industry. In this position you will play an integral role supporting residential utility programs focused on expanding the uptake of energy efficient HVAC and water heating measures throughout Maryland. As an Energy Efficiency Account Manager you will organize and evaluate program documents; identify and engage with all key stakeholders and team members specifically in the distributor and retailer supply chains; and coordinate with a team of energy efficiency experts. The successful candidate will also contribute to the internal operations of the programs, supporting the program manager with tasks such as data analysis, reporting, application review, forecasting, marketing development and execution of plans, quality control measures, and client support.
 

Why you will love working here: 

• Quality of life: Flexible workplace arrangements, work-life balance 
• Investment of the community: Donation matching, volunteer opportunities 
• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan 
• And many, many more (Ask your recruiter for more details!) 
   

What you will be doing: 

• In coordination with broader team, develop and maintain relationships and partnerships with major local, regional and national distributors, specifically for HVAC and water heating equipment. 
• Maintain awareness of market updates from suppliers, contractors, and manufacturers to support their participation in utility programs, as well as market trends and technologies 
• Maintain strong ongoing communications with participants and other interested stakeholders to assess their needs and to receive feedback on their experience with the program. 
• Preparing and presenting targeted presentations and trainings as well as promoting program awareness and participation at trade shows, stakeholder events, supply house counter days, with outreach teams, etc. 
• Assist marketing teams with the development and implementation of promotional strategies. 
• Prepare ongoing status reports to document performance and activities demonstrating progress towards program goals, participation, and pipeline management. 
• Review and analyze QA/QC data for projects reported to client. 
• Manage projects and budgets with a keen eye for detail. 
• Local travel is as needed, less than 10% of time (Must have access to a reliable vehicle).
   

What we need you to have (minimum qualifications): 

• Bachelor's degree in (business administration, communication, energy, or related fields)(Candidates can substitute one year of experience for each year of education.)
• 2+ years of outside sales and/or quality stakeholder engagement, energy industry experience preferred. 
• Experience in MS Office Applications (Word, Outlook, Excel). 
• Must have a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check. 
   

What we would like you to have: 

• Experience managing successful energy efficiency opportunities, with specific expertise in one of the following: HVAC, and/or Plumbing contractors and distributors, utility efficiency programs, federal government, or retail customers. 
• Proficiency in developing and/or implementing data collection, tracking and reporting processes (i.e. customer relationship management (CRM) efforts, Excel, Power BI, or other tracking databases). 
• Experience in mechanical, building material or electrical equipment distribution. 
• Working knowledge of demand side management (DSM) programs. 
• Proficiency in working with all levels of internal employees, including marketing, IT, customer care, as well as external clients and stakeholders. 

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborat