Patient Navigator, Bureau of Public Health Clinics

Job Description

Open to candidates who are permanent or those who will be successfully applying for the Open-Competitive PUBLIC HEALTH ADVISER, Exam No. 5116 or the PROMOTION TO PUBLIC HEALTH ADVISER, Exam No. 5541 within the filing period From: October 9, 2024, To: October 29, 2024.

Established in 1805, the New York City Department of Health and Mental Hygiene (the NYC Health Department) is the oldest and largest health department in the country. Our mission is to protect and improve the health of all New Yorkers, in service of a vision of a city in which all New Yorkers can realize their full health potential, regardless of who they are, how old they are, where they are from, or where they live.

As a world-renowned public health agency with a history of building transformative public health programming and infrastructure, innovating in science and scholarship to advance public health knowledge, and responding to urgent public health crises from New York City’s yellow fever outbreak in 1822, to the COVID-19 pandemic we are a hub for public health innovation, expertise, and programs, and services. We serve as the population health strategist, and policy, and planning authority for the City of New York, while also having a vast impact on national and international public policy, including programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and racial and social justice work, among others.

Our Agency’s five strategic priorities, building off a recently-completed strategic planning process emerging from the COVID-19 emergency, are:
1) To re-envision how the Health Department prepares for and responds to health emergencies, with a focus on building a “response-ready” organization, with faster decision-making, transparent public communications, and stronger surveillance and bridges to healthcare systems 2) Address and prevent chronic and diet-related disease, including addressing rising rates of childhood obesity and the impact of diabetes, and transforming our food systems to improve nutrition and enhance access to healthy foods
3) Address the second pandemic of mental illness including: reducing overdose deaths, strengthening our youth mental health systems, and supporting people with serious mental illness
4) Reduce black maternal mortality and make New York a model city for women’s health
5) Mobilize against and combat the health impacts of climate change

Our 7,000-plus team members bring extraordinary diversity to the work of public health. True to our value of equity as a foundational element of all of our work, and a critical foundation to achieving population health impact in New York City, the NYC Health Department has been a leader in recognizing and dismantling racism’s impacts on the health of New Yorkers and beyond. In 2021, the NYC Board of Health declared racism as a public health crisis. With commitment to advance anti-racist public health practices that dismantle systems that perpetuate inequitable power, opportunity and access, the NYC Health Department continues to work in and with communities and community organizations to increase their access to health services and decrease avoidable health outcomes.

PROGRAM AND JOB DESCRIPTION:
The Bureau of Public Health Clinics (BPHC) has the mission to promote a healthy community by providing New Yorkers with the resources needed to make informed and empowered health decisions; identify and treat tuberculosis, and provide immunization and sexual health services regardless of ability to pay or immigration status . To achieve this, 8 sexual health clinics provides direct clinical services to people seeking sexual health care, and services to sex partners. The BPHC operates 8 Sexual Health Clinics throughout New York City (NYC).

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
* Oversee caseload of STD clinic patients who are seeking HIV prevention services, ensure that the patient is connected to prevention and treatment services and the patient adheres to the established plan of care
* Deliver health education and health promotion messages according to STD clinical protocols
* Coordinate logistics for plan adherence such as appointment reminders, scheduling, medication adherence, arranging transportation and others as needed
* Collaborate with STD clinic staff to identify qualified candidates for the program* perform rapid HIV screening and provide results and advising in a confidential manner per bureau protocol
* Maintain liaison with health care providers and others including public and private agencies to expedite the efficient follow up and treatment of patients enrolled in program.

**IMPORTANT NOTES TO ALL CANDIDATES:

Please note: If you are called for an interview you will be required to bring t