Real Estate Inside Sales Advisor - Dallas, TX

As a member of the Redfin Sales Support team, you'll be the first point of contact for potential customers via phone, text, or email and educate them about the benefits of working with Redfin to buy or sell a home. From our cutting-edge technology to our in-depth training and supportive team environment, we've got you covered. Your love of real estate and ability to quickly gain a customer’s confidence over the phone will be key to your success. In applicable markets, you may also work with customers requesting a cash offer. 

About the Role 

• You are the first voice of Redfin and responsible for earning a customer’s business by guiding them to the best solution 

• You will work from a customer queue, handling live phone calls and inquiries created from the website and app 

• Be an expert on all of Redfin’s real estate products and services and advise customers to clear next steps 

• Match prospective customers with a local Redfin Agent for a home tour, buyer’s consultation, or listing consultation 

About You 

• Active real estate license required. Find out how to get one here: www.redfin.com/guides/how-to-become-a-real-estate-agent 

• Previous inside sales experience preferred; will also consider customer service or real estate, or other sales experience 

• Real estate transaction experience preferred 

• Strong multitasking skills  

• Clear and concise verbal and written communication 

• Experience using a Customer Relationship Management (CRM) system is preferred 

• Microsoft Office or Google Suite experience a plus 

Schedule: 

• Monday, Wednesday - Saturday 11 AM - 8 PM

What you’ll get 
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks. 
 
About us 
Redfin is revolutionizing the $75 billion real estate industry. We use data, beautiful software, and innovative design to put customers first at every step in the home-buying and selling process. Get ready to dive headfirst into our award-winning website and mobile apps, solving complex business problems in a highly visible, customer-centric way. If you value doing great work in a collaborative environment, join our team! 
 
This job description is an outline of the primary responsibilities of this position and may be