Technical Sales Support Professional

Gear Unit Repair Engineer

Company

 Flender Corporation

Functional Area

 ENG - Engineering

Location

 United States-Illinois-Elgin

Assignment Category

 Full-Time Regular

Experience Level

 Low / Mid Level

Preferred Education

 Engineering or Technical Degree (Bachelors)

Required Travel

 Up to 10% (Possible International Travel)

Division Description

Flender unites the stability and process reliability of a global corporation with the customer proximity and pragmatism of a medium-sized company, thus combining the best of both worlds.

Our customers value Flender as a reliable partner and a secure investment. All of our business relationships are based on trust, responsibility and traditional business ethics. In this spirit, we are excited to join with our customers our continued success in the next chapter of the Flender story.

Equal Employment Opportunity Statement
Flender is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.

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Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Job Description

Position Overview:

Flender, located in Elgin, IL is seeking a professional, qualified, detail oriented, and energetic Gear Unit Repair Engineer (RE) to support its Industrial Drives market. The RE will play a significant role in end-to-end process of Gear Box repairs to be completed by the technician in our Elgin Factory. They must provide timely technical and operational support to the factory and Flender sales team with the goal of exceeding our customers’ needs and ensuring competitiveness against competitors, The RE will work closely with Flender’s field sales, order management, and the Elgin plant operations team, as well as with our colleagues at our German Flender headquarters and other foreign team members around the globe. They will have opportunities to communicate directly to customers in the industrial, construction and utility markets to work towards the completion of repair projects.   

Duties will also include supporting projects and initiatives to ensure optimal plant performance, efficiency, and safety.

Responsibilities:

Major Duties - Drive competencies in the following areas:

• Develops and completes customer proposals in technical aspects (Proposal Engineer).
• Analyzes customers' technical setup to better judge on aspects of repair and solution integration.
• Performs the review of task plans, drawings and assembly drawings and provides guidance in the phase of product repair and testing.
• Support completion of repair agreements (i.e. planning and estimation of labor categories, rates, material cost, etc.).
• Identifying repair requirements and advise alternatives for gear box assemblies.
• Creating equipment repair Bill of Materials.
• Align directly with Sales team to provide technical support
• Provide assistance in identifying assembly processes or identifying component sub-contractors and coordinating work with them.
• Align directly with vendors to resolve technical inquiries.
• Research, interpret, and maintain, assemblies, drawings, part layouts applying a good, sound knowledge of engineering principles.
• Specify components or direct modification of products to ensure conformance with engineering design and performance specifications.
• Research and analyze customer sales orders, design proposals, specifications, manuals, or other data to evaluate the feasibility, cost, or maintenance requirements of repairs.
• Ensures effective cooperation with both internal and external stakeholders; clarifies issues. 
• Root cause analysis to determine if an internal or supplier nonconformance corrective action is required. 
• Collaborate with quality department to have quality notifications created in SAP as necessary to document non-conformances related to unit repair