VP Enterprise Applications

Role: VP of Enterprise Applications 
Reports to: CTO 
Location: Fully remote, U.S.  
 

About Private Health Management 

Private Health Management (PHM) supports people with serious and complex medical conditions, helping them obtain the best possible medical care. We guide individuals and families to top specialists, advanced diagnostics, and personalized care. Trusted by healthcare providers and businesses, PHM offers independent, science-backed insights to help clients make informed decisions and access the best care. 

About the Role 

PHM is hiring a VP of Enterprise Applications to lead the strategy, integration, stability, and evolution of our enterprise application ecosystem. This leader will oversee the platforms and processes that support core business operations, including systems such as Outreach.io, HubSpot, Salesforce, ServiceNow, Sage, PHMCcare, and related enterprise tools. 

This is a critical role reporting to the CTO. The VP of Enterprise Applications will step into an environment with legacy processes, technical and operational debt, and an opportunity to meaningfully improve how PHM defines, documents, tests, and executes technology changes. 

A major focus of this role will be stabilizing and scaling PHM’s integrated enterprise release process while preparing our application ecosystem to support PHM-developed AI agents and headless interfaces. This leader will partner closely with Technology, Business Operations, business owners, and strategic vendors to ensure PHM’s systems are integrated, compliant, scalable, and aligned to business needs. 

What You’ll Accomplish 

In this role, you will: 

• Stabilize and scale the integrated release process across PHM’s enterprise applications  

• Build a clear release roadmap supporting Companion and future enterprise application needs  

• Lead the effort to connect PHM’s enterprise applications with internally developed AI agents  

• Improve documentation, SOPs, testing discipline, change management, and execution standards  

• Ensure enterprise applications are maintained and operated in a HIPAA-compliant manner  

• Build trusted, strategic relationships with enterprise vendors and internal business leaders  

• Help PHM modernize legacy processes while preserving speed, agility, and compliance  

• Coach and develop Technology team members as PHM scales people, process, and systems  

What You’ll Own 

Enterprise Applications Strategy 

You will lead the roadmap and operating model for PHM’s enterprise applications, ensuring our systems are integrated, reliable, scalable, and aligned to the needs of the business. 

Release and Change Management 

You will improve how PHM defines, documents, tests, and releases changes across business-critical platforms. You will bring structure and discipline without slowing the business down unnecessarily. 

AI Enablement and Architecture 

You will partner with Technology leaders to ensure PHM’s enterprise applications are ready to support AI agents, automation, and headless interfaces that improve speed and efficiency for our service delivery teams. 

Stakeholder Partnership 

You will work closely with business leaders across PHM to understand needs, translate technical complexity into clear business language, and deliver solutions that create trust and measurable value. 

Vendor Management 

You will manage strategic relationships with key enterprise application vendors, ensuring PHM gets the right value, support, roadmap alignment, and partnership from its technology ecosystem. 

Team Leadership 

You will coach, mentor, and develop Technology team members, helpi