Director, People

Brightside Health delivers life-saving virtual mental healthcare to everyone who needs it. We are powered by proprietary AI, purpose-built technology, a world-class clinician network, and a care model that rivals the best of in-person treatment. When combined with precision psychiatry and leading-edge therapeutic techniques, we’re able to improve outcomes for those with mild-to-severe clinical depression, anxiety, and other mood disorders. 

We take an action-oriented, purposeful approach with everything we do and seek out team members who value collaboration and thoughtful prioritization. As a result, our organization is looking for the brightest and most innovative talent in the industry. We can promise you that, as a member of the Brightside team, you’ll have the opportunity to collaborate alongside smart and driven people while growing your professional skills.

We are looking for an experienced Director, People to act as the primary business partner in supporting client groups across our corporate team, in addition to serving as the right hand to our SVP, People in operationalizing a high-performing team of incredible HR professionals. In addition to managing internal client groups as a Business Partner, a key area of focus will include aligning people strategies with business goals, spearheading employee relations, and leading our cross functional policy committee. You will need to be comfortable navigating the industry challenges that exist in a virtual mental health space and be comfortable using data to make decisions in a fast-paced and operationally rigorous environment. 

What you’ll be doing as the Director, People: 

• Act as a player-coach by supporting, developing/mentoring, and empowering the People team via ongoing coaching, structured feedback, and professional growth opportunities.
• Expand upon the existing People team structure to develop an annual roadmap and strong project planning that delivers impact based on established and evolving company goals.
• Foster leadership excellence by acting as a trusted sounding board to fellow leaders, equipping them with the necessary skills to enable a high-performing culture of consistency, accountability, and heart.
• Promote positive cross-functional stakeholder collaboration and relationships that index on alignment, buy-in, and influence.
• Maintain a deep understanding of the business vision to contribute meaningful strategies and projects to achieve our company’s ambitious goals.
• Apply a data-driven mindset to assess organizational metrics and provide actionable and predictive insights to business leaders.
• Lead various programmatic efforts, including leadership training, performance reviews, and engagement surveys.
• Consistently measures the effectiveness of HR initiatives and programs to ensure they are delivering desired outcomes.
• Own Employee Relations and minimize risk by driving compliance, implementing scalable policies/programs, and maintaining audit mechanisms to ensure a fair and ethical workplace.
• In partnership with the SVP, People, own all employment policies/resources and internal HR comms to effectively plan and cascade information to targeted and broad internal and external audiences.
• Champion our company’s values in every interaction and build trust across all levels of the organization.
• Serve as a strategic business partner to senior leadership focused on a transformational talent agenda designed to attract, develop, retain, and include the best talent in the industry
• Understand business strategies and how to develop high impact human capital solutions
• Closely partners with People Operations, Talent, and other PBPs to deliver superior results to the business
• Have executive presence and strong communication skills to partner with senior levels of management

Requirements:

• 10+ years of progressive HR leadership experience, including direct management of multiple HR teams (People Partners, People Ops, People Experience, etc.).
• Strong preference for the following experience/designations:
• • Healthcare (health-tech, clinical, or services) or technology industries working in progressive HR models.

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    Brightside Health

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