Sr Casualty Claims Specialist

About Coterie Applications Inc. 
Our HQ is in Blue Ash, Ohio (4455 Carver Woods Dr, Blue Ash, OH 45242), but we operate as a 100% digital business which makes it easy to work remotely as your role allows 

Coterie is a business insurance startup that distributes flexible-term policies on our website and partner platforms. We value integrity, humility, passion, and intelligence. If you want to push yourself, promote social good, and re-shape a $200B+ market, we’re excited to talk to you.

What will the Sr Casualty Claims Specialist Do?

Coterie is evolving its claims experience and we need a Claims Specialist (100% Remote). You’ll be working closely with our Claims Leadership Team, assisting internal and external stakeholders. If you are a go-getter who has passion for commercial property and casualty claims and want to change the insurance industry, we want to talk to you! 

• Develop and implement strategy to resolve Commercial Casualty, General Liability, and Professional Liability claims of moderate to higher levels of severity and complexity, but may be required to handle volume
• Coordinate and collaborate with cross-functional Coterie team members on process, product, project, insurance, and other global enterprise initiatives
• Investigate claim and review the insureds' and claimants materials, documents, reports etc.
• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary as well as review coverage counsel's opinion letters and analysis 
• Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care 
• Analyze coverage and damages for purposes of estimating, assessing and recommending reserves 
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to claims inquiries from insured, counsel, underwriters, brokers, and senior management 
• Negotiate resolution of claims 
• Assist in the development, shaping, adherence to, and execution of best practices
• Maintain vendors list for field investigators, appraiser’s, experts, fraud investigators and CAT alerts.
• Maintain contact and oversight with the TPA claim staff
• Work with underwriting on appetite selection, form development .
• Identify and review of each jurisdiction's applicable statutes, rules, and case law 
• Analyze, and direct initial risk transfer, subrogation action, additional insured issues, and contractual indemnity issues, to ensure equitable contribution across all claim stakeholders 
• Manage defense counsel for expense control and direct counsel in accordance with resolution strategy for optimum outcomes  
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluation and recommending reserves 
• Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter. 

What you need to have: 

• 7+ years of claims experience at a TPA, insurance company and/or insurance claims loss adjustment service provider resolving third party premise liability bodily injury claims and third party property damage claims.  
• Experience with handling attorney represented, litigated third party premise liability claims, and third party property damage claims. 
• Considerable working knowledge of insurance industry and insurance claims operations particularly around commercial property and casualty claims, policy construction, ISO Commercial BOP forms.
• Proper adjuster licensing in all applicable states. 
• Legal concepts and processes knowledge base 
• Exceptional communication (written and verbal), influencing, evaluation, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines 
• Strong time management and organizational skills 
• Ability to take part in active strategic discussions 
• Excellent collaboration skills, self-motivated and willing to take initiative  
• Able to understand and synthesize day to day work within the team into trends, themes, successes and opportunities over periods of time 
• Strong negotiation and persuasion abilities  
• Exceptional interpersonal and client service skills  
• Detail oriented and superior organizational skills  
• Team player with the ability to collaborate with others 
• Ability to work independently, with support, in a fast-paced, evolving environment 
• Hands-on experience and strong aptitud