SAP Digital Hub: Digital Solution Advisor Senior Specialist - Order-to-Cash

We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

 

• Location - Alpharetta strongly preferred, other locations will be considered
• Office requirement - Candidate(s) will be required to work 3 days a week in an SAP office/client site as per our Pledge to Flex return to office policy
• SAP is not offering relocation benefits for this role at this time.
• SAP is not offering current or future visa sponsorship for this role at this time.

 

JOB DESCRIPTION

 

What you'll do: 

 

Digital Solution Advisor (dSA) is a customer-facing role mapping product capabilities to requirements of prospects to support value messaging and articulate how SAP is uniquely positioned to deliver their desired outcomes (with a specialization in the nuances of digital sales techniques). DSAs serve as domain experts and spokesperson(s) for designated solution or product segment. DSAs are responsible for integrating SAP knowledge with modern digital sales methodologies, ensuring effective communication of product value and facilitating tailored solutions proposals for clients.      

 

Area 1: Deal Support 

The Digital Solution Advisor Senior Specialist is instrumental in elevating SAP's presence and impact in potential customer engagements. Their primary responsibility lies in not only executing presentations but also crafting them, ensuring they communicate the distinct advantages of SAP solutions. By seamlessly collaborating with VAT teams, they will be fundamental in weaving customer pain points into innovative narratives, highlighting SAP's solution differentiators. Additional responsibilities include utilizing reusable digital assets to optimize for volume and efficiency in our no-touch/low-touch transaction methods.  Beyond the initial presentations, they will be driving discussions with potential clients, ensuring that SAP's offerings align with their unique requirements. Their expert knowledge of SAP solutions, backed by relevant customer success stories, will cement their credibility in the field. With expertise in cutting-edge virtual tools, they will ensure impactful remote presentations. As a Senior Specialist, they will also provide vital support in RFx completion. Their involvement will persist post-sale, ensuring clients transition smoothly, and they will take charge in crafting holistic narratives for pivotal events and key presentations. 

 

Area 2: Demand Generation 

A Digital Solution Advisor Senior Specialist will play a pivotal role in demand generation efforts. Their expertise is not just in knowledge but in application – leading webinars, and aligning with our Marketing and Demand Generation teams, ensuring we're always a step ahead in our outreach and defining our strategic message. They are not just crafting content; they are moulding our demand generation narrative, ensuring every campaign, every content piece underscores our unique selling propositions and addresses the core challenges of our target market. 

 

Area 3: Digital Content for Customer Facing Situations

They will actively contribute to the development and refinement of digital content tailored for customer-facing scenarios. By incorporating expert-level insights and product nuances, they will enhance the depth and relevance of the content for our audience. 

 

Area 4: Leadership  

You will have responsibility to teach and mentor. You will be asked to serve as a go-to person in your domain which includes collaborating with product and solution teams. 

 

What you bring: 

• As a specialist in Order to Cash, you will focus and have had experience in the following areas: Quote to Cash process, ECC or S/4HANA configuration of pricing procedure, order type, item categories, B