Communication Channel Coordinator

There are over 7 billion people on this planet. And by 2050, there will be 2 billion more... many moving into urban centers at an unprecedented rate. Making sure there is enough food, fiber and infrastructure for our rapidly growing world is what we're all about at John Deere. And it's why we're investing in our people and our technology like never before! Here the world's brightest minds are tackling the world's biggest challenges. If you believe one person can make the world a better place, we'll put you to work. RIGHT NOW.

 

 John Deere is an equal opportunity employer, including disabled & veterans.

 

Primary Location: United States (US) - Illinois  - Moline  
Function: Product and Process Mgmt (CA)
Title: Communication Channel Coordinator - 120149 
Onsite/Remote:Onsite Position

 

  

 

Your Responsibilities

 

As Channel Coordinator, you will support Global Brand & Communications at our Headquarters in Moline, IL, by ensuring enterprise, you will support Global Brand & Communications by ensuring enterprise communication channels are usable, governed, measurable, and reliable. The role balances operational execution (platform setup, troubleshooting, permissions, and workflows) with strategic enablement (governance guidance, data insights enablement, and channel decision making), serving as both a hands-on administrator and a trusted advisor to communicators.

In this role you will act as Digital Product Expert (DPE) for communications platforms and channels, with responsibilities including:

 

• Structure, maintain, and provide expert-level support for multiple platforms and related processes, including user training
• Manage permissions to enable and support usage, including distribution lists and access
• Be the first point of contact for users and provide day-to-day troubleshooting and issue resolution, and gather direct user feedback to incorporate into future solutions
• Advise communicators on channel selection, audience targeting capabilities, and timing considerations, driving adoption through clear guidance and user-centered support
• Support measurement and interpretation of channel performance to inform decisions and continuous improvement
• Maintain governance standards to prevent noncompliant usage
• Coordinate with Product Manager(s) on issues and enhancements 

 

VISA Sponsorship is NOT available for this position

What Skills You Need

 

• Experience improving or supporting business processes in an enterprise environment
• Ability to analyze workflows, identify issues, and recommend practical improvements
• Strong judgment balancing usability, governance, scalability and efficiency
• Ability to translate between stakeholder needs and technical constraints
• Strong communications skills and effectiveness in stakeholder engagement and relationship-building
• Ability to drive adoption and change without formal authority
• Comfort working across tools, teams, and processes 

 

What Makes You Standout

 

• Demonstrated experience in system/platform setup and optimization
• Experience supporting marketing/communications operations/workflow
• Motivated self-starter with proactive approach and willingness to learn 

 

Education

 

• Bachelor’s or Master’s degree in Business, Marketing, Communications, Technology, or comparable experience

 

What You'll Get

At John Deere, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. Here, you'll enjoy the freedom to explore new projects, the support to think outside the box and the advanced tools and technology that foster innovation and achievement. Additionally, we offer a comprehensive reward package to help you get started on your new career path, including:

• Flexible work arrangements
• Highly competitive base pay 
• Savings & Retirement benefits (401K and Defined Contribution)
• Healthcare benefits with a generous company contribution in the Health Savings Account
• Adoption assistance
• Employee Assistance Programs
• Tuition assistance
• Fitness subsidies and on-site gyms at specific Deere locations
• Charitable contribution match
• Employee Purchase Plan & numerous discount programs for personal use