Principal Relationship Management and Business Development

Discover. A brighter future.

With us, you’ll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it — we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover.

Job Description:

What You'll Do

The role oversees market strategy, business development, sales and relationship management of our strategic partner in the Caribbean and Central America , while maintaining a goal alignment with the regional America’s team.

Responsible for managing business development in one or more countries, regions or industries. Responsible for building and maintaining a robust pipeline of new sales opportunities through effective networking and relationship development with appropriate industry and FinTech companies. Responsible for cultivating and expanding multiple strategic and complex external relationships by serving as lead representative for Discover to identify and drive opportunities to expand business targets within portfolio. Serves a strategic role in increasing network transaction volume and revenue generation by selling new programs (e.g. Prepaid, Credit, Debit, etc...).

How You'll Do It

• Support exploration of new partnership opportunities that drive acceptance and volume growth.

• Manage clients to retain and grow existing issuing partners by exploring acceptance and volume growth.

• Strategically partner internally and externally to identify new or additional business opportunities within existing high value accounts; maintain and grow relationships to attain new business opportunities and improve client experience.

• Proactively address client inquiries and problem solve to resolve opportunities or issues. Negotiate contracts, incentives or pricing agreements while ensuring compliance with new processes and business practices. 

• Work with manager to develop territory/prospect plan, engage processor partners to develop prospect and lead generation.

• Drive internal processes including; development of communications, account management, approval requests and contract negotiations, compliance and risk management.

  Works cross functionally to meet business objectives such as new revenue generation, capability deployment, or marketing program development. 

• Actively manages and escalates risk and customer-impacting issues or complaints within the day-to-day role to management.

  Work closely with Compliance, Legal and Due Diligence to ensure proposals and contracts are effectively and accurately produced.

• Present product and marketing initiatives to network participants to improve Discover's position versus competition. Advise network participants of operational initiatives, new products/services/pricing or marketing program opportunities. 

Qualifications You'll Need
The Basics

• Bachelors Business Administration and Management, Finance, Marketing or related.
• 6+ years Payments industry Sales/business development experience, relationship management, strategy, operations, project management, planning, finance, consultative skills with proven experience building deep and influential relationships with key stake holders, executive level clients and internal business partners.
• In lieu of education, 8+ years Payments industry Sales/business development experience, relationship management, strategy, operations, project management, planning, finance, consultative skills with proven experience building deep and influential relationships with key stake holders, executive level clients and internal business partners.

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Primarily remain in a stationary position.

• Frequently move about the work environment to complete the major responsibilities of the job.

• Primarily performed indoors in an office setting.

• Ability to operate office equipment such as but not limited to comp