GUEST RELATIONS SPECIALIST-Akins Ford Arena

Position Title: [[extTitle]] 

Pay Range: $18.00 to $20.00 

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From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

 

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

Job Summary

Mission

We are the face and name of Levy, linking suite customers to the most premium food and beverage experiences that Levy has to offer, and demonstrating Levy’s value as a restauranteur and a disruptor in the sports and entertainment industry. We seek to drive sales through strategic menu planning, while providing exceptional customer experiences on a daily basis.

Major Areas of Responsibility

The role’s primary focus is on managing suite catering orders and curating exceptional customer experiences. Developing strong relationships with our Client Partners and providing expert support to our management teams at our sports and entertainment venues, through impeccable communications, are also essential.

Job Requirements + Responsibilities

* Responsible for facilitating suite food and beverage suite sales for Levy sports and entertainment venues, managing multiple accounts in their portfolio.

* Provides suite holders with a premium experience from beginning to end, assisting with menu and event planning assistance, managing customer accounts and billing details to ensure a seamless event experience.

* Driving sales on a daily basis to increase revenue.

* Exceptional written and verbal communication skills are a must.

* Candidate requires a strong ability to present and communicate with partners and clients both via e-mail, phone, as well as in person.

* Ability to meet and manage multiple deadlines. Time management, organization and prioritization skills are essential.

* Analyzing revenue and patterns, utilizing sales dashboards to do so.

* Requires day-to-day use of multiple proprietary systems and databases, as well as basic knowledge of Outlook, Word, PowerPoint and Excel.

* Strong multi-tasking and organizational skills lend themselves to the fast-paced nature of the role.

* A positive, outgoing and pro-active attitude are key components to success in this role.

* Responsible for developing and maintaining relationships with suite holders, partners and Levy team members.

Apply to Levy today!

Levy is a member of Compass Group USA

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