Associate (USA)

Overview

Working on the biggest issues facing society today – climate, justice and equity, education and healthcare, big data, innovation – in partnership with government, foundation, and public sector partners to turn ideas into real impact.

Job Description

DA teams work with leaders in the public sector to solve problems, build consensus and implement policies and programs that impact millions of people. As an Associate, you will play a key role keeping our teams coordinated and on track, helping our clients measure and track the impact of their work, as a core member of teams helping our partners and funders design and execute major programs.

‍DA uses the Deliverology method to solve problems and help our partners deliver results. We’re successful in part because we master our approach and in part because we are empathetic, resourceful, level-headed, and dedicated to our clients and the people they serve. Associates have the opportunity to learn and implement this methodology as part of a team (alongside experienced Project and Delivery Leaders). DA has a growing portfolio of work within North America supporting governments at every level deliver on their biggest challenges. DA works closely with public and social sector partners, all over the world, to implement policy in a way that translates to real outcomes for everyday people. We do the same for foundations and social impact organizations, helping turn innovative programs into lasting impact. In short, we help public sector partners get things done. We solve problems and help our partners deliver results. We’re successful in part because we master our approach and in part because we are empathetic, resourceful, level-headed, and dedicated to our partners and the communities they serve.

Skill sets.

We work closely in diverse, global teams, leaning on each other’s strengths. We don’t expect any one person to do all these things perfectly. Our teams are made up of people who can:

• Build relationships: Cultivate trust and influence among diverse stakeholders.
• Facilitate collaboratives: Run effective meetings and workshops that drive forward problem solving and consensus.
• Manage projects: Organize and prioritize tasks to ensure efficient project execution.
• Solve problems: Break down issues to identify root causes and develop solutions.
• Communicate insights: Transform complex challenges and resolutions into clear, concise memos and well-structured presentations.

Mindsets. 

We work well with people who are:

• Analytical: Skilled in dissecting and solving complex problems.
• Driven: Committed to delivering high-impact work.
• Curious: Eager to learn from clients, colleagues, and partners.
• Collaborative: Team players who value diverse perspectives.
• Resilient: Stay on track and persevere through challenges.

Experience. 

Many of our people have backgrounds in management consulting, public sector implementation, government, philanthropy, think tanks / policy research, and international development. Some come from startups and tech. Our Associates generally have already spent several years in another organization and often have experience with our major verticals: economic development, sustainability, education, public health, agriculture. But we’ve done this long enough to know that what matters most is your skill set and your mindset. We are open to lots of backgrounds as long as you can show us you’re an analytical thinker, a clear communicator, a team player, and an avid learner. 

Required Skills / Experience:

These are the basics.

• Bachelor’s degree or equivalent requisite experiences
• A minimum of 2 years of relevant, full time work experience in government, consulting, public policy, project management and/or impact measurement
• Business level proficiency in English
• Familiarity working in the standard business suite (analyzing data in spreadsheets, creating presentations, etc)
• Demonstrated comfort using or learning GenAI tools (e.g., ChatGPT, Claude, Gemini) to support delivery, problem-solving, or internal operations.
• Ability to translate AI capabilities into responsible, real-world applications in a public sector or mission-driven context.
• Must be based in and have work authorization in the United States. Delivery Associates will not sponsor applicants for work visas.
• Remote, with willingness to tr