MEDICAL ASSISTANT/ DME COORDINATOR- Orthopaedic Associates of Zanesville

There is strength in experience.  At Orthopaedic Associates of Zanesville, we believe in the power of experience and expertise and the beauty of a slower pace.  Come be a part of a practice where work-life balance and patient relationships thrive! 

We’re looking for a talented Medical Assistant/DME COORDINATOR to join our growing team.

What makes us unique?

• Legacy of Excellence:  With over four decades of service, we are proud to be the community’s go-to for orthopedic care.
• No Weekends, Holidays:  Enjoy a healthy work-life balance with no weekend or holiday shifts and no on-call requirements.
• Competitive Salary and Benefits:  We offer a competitive salary and full benefit package including Medical, Dental, Vision, Short & Long-Term Disability Coverage, FSA/HSA Accounts, Life insurance, Paid Time Off, and 401k.
• Career Growth:  Opportunities for career advancement and continuing education to help you grow professionally.

Job duties:

Our head-to-toe orthopedic practice sees patients of all ages.  In addition to orthopedic care, we also specialize in sports medicine, orthopedic urgent care needs, and physical therapy.  Hours are Monday-Friday, 8:30 am to 5:00 pm.

As a Medical Assistant/ DME Coordinator at OAZ, you will be responsible for:

• Fit patients with prescribed orthosis; including patient evaluation, modification and fitting, training the patient on fit and function, as well as answer any questions.
• Accurately input patient information and ensure correct durable medical equipment is dispensed within the Breg Vision system.
• Obtain all necessary authorizations as required by Medicare, Medicaid, Worker’s Compensation, or private insurance in order to fit and bill for each orthosis.
• Assist DME manager with daily DME office operations: including (but not limited to) ordering product, maintaining Special Order Binder, stocking and organizing product in the office.
• Review and monitor inventory levels for durable medical equipment items unique to the office at least two- three times weekly and provide order quantities needed to DME office lead. Assist with monthly inventory counts as instructed by DME manager.
• Keep track of surgery schedules for each physician in the practice and make sure that each patient has the required orthosis prior to surgery, or make arrangements for DME to fit post surgically.  Also, assure that information for post-surgical application of other devices such as CPM machines are forwarded to the correct individual and confirm receipt.
• Act as the liaison between DME office and physicians on all matters involving communications, paperwork, etc.
• Attend all staff meetings and training.
• Any and all other duties required for DME to be successful with the practice and patients.

• Initially assessing patient’s orthopedic complaints & screening patients for appropriate information.
• Educating family/patient about diagnostic procedures.
• Responding to/referring incoming patient treatment-related phone calls.  Instructing patient and family regarding medications and treatment instructions.
• Providing excellent customer service by greeting patients and maintaining a friendly demeanor at all times.
• Maintaining compliance with OSHA regulations & biohazardous disposal.
• Acting as a team player:  Identifies areas to assist other team members with patient care, balances the workload when needed, and actively supports the overall success of the clinic.
• Maintaining & reviewing patient records, charts, and other pertinent information.  Documents appropriately in patients’ charts.
• Performs other duties as directed.

Education and Experience:

• Certified Medical Assistant or equivalent experience preferred but not required