RN - Hospice - ON CALL

The On-Call/After Hours Registered Nurse is a professional caregiver who is responsible for responding to clinical and non-clinical situations after regular business hours, five call shifts per week. Requirements include providing skilled nursing assessment, interventions, and supportive care for hospice and home health patients and their families to meet the plan of care for each patient. Collaborates with physician, RN case manager and other ordered disciplines as indicated to maximize patient outcomes.

ESSENTIAL FUNCTIONS:

• Triages calls from and completes after hour visits for hospice and home health agency patients and caregivers.
• Ensures an accurate evaluation of patient needs and develops and implements a comprehensive care plan that addresses those needs. Follows current hospice and home health nursing professional standards of practice and agency approved protocols.
• Makes timely home/facility visits to evaluate and provide care as directed on the individualized plan of care to achieve desired patient outcomes for hospice and homecare patients newborn thru geriatric.
• Collaborates and maintains communication with physician, patient/family, RN Case Manager, and other assigned disciplines regarding care needs and revisions to plan of care.
• Communicates response to triage and patient care information in a timely manner to patient care team, intake, leadership, etc., as indicated.
• Demonstrates knowledge of pain management and symptom control, educates patient/family on physical, emotional and psychosocial aspects of care, disease process, symptom and pain management, and signs and symptoms of death.
• Provides for accurate administration and evaluation of medication, management of medication orders, and delivery of medication to patient in a timely manner.
• Completes hospice admission assessments, home health admission assessment (OASIS) and develops patient’s initial plan of care.
• Completes supervision of HHA services provided as per policy.
• Adheres to agency call expectation policy and procedure.
• In addition to regularly scheduled call days, participates in on-call responsibilities as needed to ensure 24 hour nursing availability for agency hospice, homecare and private duty patients. Participation includes call, scheduled visits and admissions.
• Completes timely and accurate documentation as per agency policy.
• Establishes and maintains positive working relationships with patients, family members, co-workers, physicians and referral sources.
• Promotes patient’s independence by establishing patient care goals and including the patient and family in discussions regarding medical issues, testing, medications, and self-care skills.
• Observes the patients’ physical, mental, emotional, and spiritual conditions and collaborates with team members as appropriate.
• Abides by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).
• Performs other duties as assigned

REQUIRED BEHAVIORAL SKILLS:

• Integrity:
  • A personal presence which is characterized by a sense of honesty and the willingness to do the right thing.
  • The ability to role model, inspire and motivate others to promote the philosophy, mission, vision, goals and values of Hutchinson Regional Healthcare System
• Compassion:
  • A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact.
  • Ability to manage conflict, consider other points of view, and offer alternative solutions without jeopardizing overall project direction and the ability to manage customer expectations.
• Accountability:
  • Demonstrated track record of ownership of situations, projects and issues.
  • Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes.
• Respect:
  • Demonstrated ability to collaborate with a diverse population.
  • Treat all internal and external customers with a positive, proactive service orientation.
• Excellence:
  • Strong communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making.
  • Proven ability to think strategically but also must be able to lead day-to-day tactical processes.
  • Demonstrated ability to manage and provide coaching and leadership on complex projects.
  • Must be able to lead and/or facilitate process improvement.

EDUCATION AND EXPERIENCE REQUIRED:

• Graduate of accredited school of nursing