Senior Analyst, Transportation

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for supporting freight strategy and operations within the Transportation Center of Excellence (COE) Team. Accountable for enhancing end to end transportation operations and overall network performance. Facilitates cross-functional collaboration between Comcast 3PLs and internal stakeholders (Operations, Finance, Planning, etc.). Serves as the Truckload, Less-Than-Truckload, Dedicated Fleet, and Intermodal Subject Matter Expert. Has in-depth experience, knowledge, and skills in own discipline. Usually determines own work priority.

Job Description

Core Responsibilities

• Provide strategic oversight and operational support for carrier procurement events.
• Maintain ownership of Routing Guides to ensure network-wide strategic carrier assignment.
• Actively participate in Quarterly Business Reviews (QBRs) with critical Carriers/ 3PLs.
• Stay updated on freight industry trends and market information.
• Experience with a Transportation Management System (TMS) or within Supply Chain Operations preferred.
• ASCM Certified in Logistics, Transportation, and Distribution (CLTD) a plus

• Develop, plan, and implement performance improvement projects connected to both forward and reverse logistics.
• Assists in the development of strategic plans for existing, new, or proposed business operations.
• Develop reports to analyze and interpret key performance indicators to identify trends and areas of focus; Provide in-depth analysis and proposed solutions to leadership to improve efficiency, productivity, and customer satisfaction (e.g. Carrier Benchmarking)
• Triage field and corporate escalations, working quickly to resolve issues related to operations and vendor management.
• Execute setup/readiness activities for new devices, products, programs, projects being implemented into the operations.
• Act as technical and process liaison to internal and external partners in ensuring adherence to supply chain policies and procedures (ownership of freight SOPs)
• Support the development of repeatable, and thus scalable, plans and processes in order to speed time to market and improve operational efficiency.
• Deliver on ad-hoc requests for project updates, analysis, and executive level presentations.
• Lead small to medium process improvement efforts within supply chain operations.
• Partner with the planning team to monitor inventory levels and production capacity across the enterprise supply chain network, identifying potential service level issues before they become customer impacting.
• Effectively communicate all project timelines, deliverables, and risks, including presentations to the supply chain leadership team.
• Liaise internally with key stakeholders to help execute the new product introduction (NPI) process.
• Mentor more junior analysts to help facilitate the completion of accurate work.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
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