Sr Manager, Product Marketing

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

This job leads complex projects requiring an understanding of current business trends and collaborates with cross-functional teams to resolve product marketing challenges. They develop strategies that improve global processes and analyze customer feedback to refine product messaging. This role also involves mentoring junior team members, ensuring adherence to best practices in product marketing.

Job Description:

Your day to day:

• Partner with Product, Marketing, and Sales teams to drive product commercial success

• Champion customer needs to ensure products address key pain points and deliver value

• Develop and execute go-to-market plans for new product launches and feature updates

• Build a deep understanding of markets, competitors, and regulatory landscapes to inform strategy

• Collaborate with client-facing teams to gather customer feedback and refine product positioning

• Support the launch of new markets and offers by coordinating with global and regional teams

• Lead the prioritization and execution of marketing campaigns to increase adoption and market share

• Provide expertise on product capabilities, value propositions, and best use cases

• Monitor product performance metrics and identify opportunities for growth and optimization

• Drive commercial readiness by developing positioning, messaging, and cross-channel launch strategies

Minimum Qualifications:

• Minimum of 12 years of relevant work experience and a Bachelor's degree or equivalent experience.

• 8-10 years of experience in Co-Brand Credit Card Product Marketing.

• Experience with go-to-market (GTM) strategies, new credit card product launches, generating qualitative and quantitative insights and creating exceptional marketing experiences that ignite and excite customers.

• Knowledge of AI and/or other automation tools.

• Strong visionary mindset that doesn’t get bogged down with thoughts of limitation. The sky is the limit and you’re willing to shoot for the stars.

• Team player who builds relations across functions and collaborates effectively to deliver customer value and business outcomes.

• Outcome-oriented agile thinker, fast learner. You learn quickly and roll up your sleeves to problem solve and get the job done.

• MBA preferred.

Preferred Qualification:

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Subsidiary:

PayPal

Travel Percent: