Tech Product Manager - Building/Facilities Technologies

Newmark

We are seeking an experienced, strategic, and hands-on Product Manager to join the Occupier Solutions Technology team at Newmark focusing primarily on Workplace Technologies. In this leadership role, you will drive the differentiating vision for a core domain of technology, set and maintain technology product strategy and roadmaps, and support Occupier Solutions’ growth strategy by working with internal stakeholders, technology partners and clients directly to consistently deliver best-in-class technology solutions. As a technology product or technology domain expert, you'll collaborate closely with Newmark business development, client account management, service line management and other core technology teams such as implementation and support to align application architects, domain experts, data scientists, and product leaders to design, develop, and scale solutions that enhance business value and spark innovation.

Job Duties:

Strategy & Definition

The Occupier Solutions Technology (OST) Product Manager is responsible for establishing a firm grasp of Space Management, Space Planning, Room and Desk Booking, Space Utilization, Workplace Experience and other Workplace focused technology solution capabilities factoring in direct Occupier customer needs while aligning to other preferred technologies in the Newmark OST technology stack.  The OST Product Manager designs the functional and technical solutions that allow Newmark OS service teams to attract, enable and optimize client service solutions and delivery within timely and cost-effective format. This includes performing system, data and process modelling, as well as analysis and planning to design OST solutions that meets the business needs, including financial guidelines and estimates. Design details may include hardware, network, software, data mapping, process, integration and workflow design and development.  Integration design is focused on financial, human resources and property management systems for internal and client requirements. This role requires research and partnering with client service experts, information security, compliance, system administration, system architects, Newmark and vendor/partner product developers, as well as direct client engagement in support of technical and functional requirements development. 

Roadmap & Go-to-Market

The OST Product Manager will produce a comprehensive global product functional solution stack and roadmap that presents and effectively communicates the solution and how it meets the service line and client requirements through an iterative process. This includes development of a product or platform strategy including maintaining and controlling a technology roadmap including future deliverables targeted for near and future communicated release dates.

The OST Product Manager maintains the product technology roadmap in coordination with primary technology vendors and developers (including integration & business intelligence teams) key service line stakeholders, technology leadership, solution, delivery and support teams.  The OST Product Manager may develop and participate in the execution of technical design, providing continued guidance and decision making throughout the design and development phases, providing test planning and user acceptance performance or coordination of resources as well as documenting any significant design changes, solution approaches to the knowledge base in support of best practices in solution deployment and support.

Solutioning

As a technology visionary, the OST Product Manager will consult and recommend strategic solutions to the business, other technology platform leads and customers. Solution expertise includes knowledge of Newmark’s global technologies, competitor technologies as well as emerging industry trends and capabilities in support of product innovation.

Product Management Discipline

Actively help to develop, train and promote a product management discipline to accelerate demand, ensure consistency, and increase the value to both clients and Newmark service lines globally.

Primary Duties:

This position has matrixed responsibilities across business and technology departments and functions. Partnering with adjacent functions such as client transitions, client support, account management, and service line delivery is essential. Mentoring of matrixed resources is expected but management of direct reports is not expected in the near term.

Primary duties include:

• 70%      Product Management – strategy, solution, roadmap, go-to-market, solutioning
• 15%      Client Business Development / Consulting / Yellow Pad / Sales Efforts
• 10%      Product Management Discipline
• 5%         Support & Operations

Guidance will include weekly / bi-weekly one-on-one meetings w