Security Access Coordinator

Job Title: Security Access Coordinator
Location: EWR
Compensation: $22 Per hour

Who we are
For more than 30 years, On the Go has been bringing fresh energy to airports by blending world class hospitality, award winning dining, and forward thinking technology. With over 300 unique dining and retail concepts across North America’s busiest airports, we’re passionate about creating exceptional guest experiences—powered by our incredible Crewmembers. At On the Go, people truly come first. We invest in our teams, celebrate individuality, and foster growth in an exciting, fast-paced environment where everyone can shine.

How we do business
At On the Go, how we work matters just as much as what we do. Our Values—Care, Continuous Improvement, Quality, and Teamwork—guide our decisions every day. We’re committed to creating an inclusive, safe, and engaging workplace where integrity, respect, and collaboration lead the way.

Why this job is a big deal!
The OTG Badging Coordinator has the overall responsibilities of administering the application and verification documents necessary to satisfy the Port Authority requirements for an airport badge in a timely manner. Interfaces with the Port Authority, the employee, the airport management, and the HR department and keeps track of and communicates on the badge status. Follows up to facilitate processing as needed. Ensures internal tracking process is recorded.

Who you are…
Schedules all private EWR Security classes for all newly hired crewmembers and Managers for EWR (approximately 450+ a year)
Provides oral and written instruction to newly-hired crewmembers and Managers regarding SIDA and fingerprinting process, including personal identification requirements
Communicates clearly for each newly-hired crewmember or Manager regarding the steps required on the Port Authority fingerprinting application
Travels to the Port Authority Administration Building as Issuing Officer related duties require
Records and maintains accurate badge data for the Port Authority quarterly audits
Ensures that all OTG issued security badges are returned to the Port Authority at the point a crewmember and Manager resigns or is involuntarily terminated
Responds to all Port Authority notifications regarding (BOR) Breach of Rules/Violation for OTG crewmembers and Managers
Acts as a liaison between OTG Management and the Port Authority stakeholders regarding security related policies and procedures
Tracks and communicates the progression of newly hired crewmembers and Managers through the badging process and reporting their status to the EWR Management team on a weekly basis (EWR Badging Master)
Communicates "badge ready" notifications to all Managers and TLs, and prepares "badge ready" letters
Notifies HR of issues and expiration dates of all new badges to ensure tracking data in HRB
Qualifications and Requirements:
Strong written and oral communication skills
Extremely detail-oriented
1 to 2 years experience in administrative duties
Able to effectively manage multiple priorities in a fast-paced environment • Sound decision-making skills
Able to plan and prioritize
Excellent follow-up and tracking skills
Excellent MS Excel skills
Impeccable internal and external customer services skills
Must be able to work varied hours/days, nights, weekends, holidays, and during inclement weather

Equal Opportunity Employer
We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.