Healthcare Account Representative

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

Healthcare Account Representative

Territory: Cincinnati, Dayton, and Springfield

This position provides customer support for regional and national chain managed healthcare accounts at the unit level by owning customer focused projects that deliver value to improve customer’s operations, account penetration, and protect business.  Key customer contact for day-to-day actions requested by customer and as part of implementing business plan action plans.

• Provides guidance and training "for the units (location level)" in the use of operational and financial tools and solutions, including recipe development, portioning, plate presentation, kitchen layout, menu layout and design, development of training programs, and HAACP training (acts as a project coordinator).

• Oversees or coordinates the demonstration or presentation of products and discuss applications, using samples or marketing materials emphasizing salable features based on price or value to benefit customer’s business operations. 

• In collaboration with Healthcare Sales Manager and marketing segment support, implements business solutions based on analysis of trend data that provide value to leverage new business opportunities.

• Coordinates and executes presentation materials with Healthcare Sales Manager for business reviews. Analyze all data to ensure consistency with contract.  Participates in business reviews and strategic planning sessions to ensure successful implementation of action plans.

• Reports regularly to leadership regarding current customer activities and developments utilizing CRM Suite.

• Works with the IST to manage customer. IE: credits, lost business, growth, deployment of GFS resources, and average order size/profitability. 

• Maintains knowledge of healthcare segment.

• Demonstrate and deliver understanding of Foodservice Industry and operations.

• Monitors Contract Compliance (GPO & GFS).

• Consultative selling to improve profitable account penetration.

• Supports Healthcare Sales Manager with setup and maintenance of new business.

• Identify competition, customer purchasing patterns, perform customer sales history analysis, and observe and gather data to determine the needs of customer operations.

• Develop and oversee customer segment shows and participate in customer events.

• Performs other duties as assigned.

Does this look like you?

• High school diploma/GED required. Bachelor's degree or culinary certificate preferred

• At least 1 year of prior sales, healthcare, or food service experience

• Technological savvy. Experience in CRM, Google, or Microsoft.

• Dietitian or operations healthcare preferred

• You must be able to obtain your food safety certification

• You must maintain a valid state driver's license and a safe driving record

• Your car is your office! Expect daily travel throughout your assigned territory

Position Benefits:

• A generous 401(k) matching program and profit-sharing that is above industry standards

• Financial rewards for performance compensation structure which includes salary and bonuses

• Low-cost benefit options for you and your family's health and future

• An Automobile expense reimbursement plan 

• Cell phone reimbursement plan

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Equal Employment Opportunity is a matter of policy at Gordon Food Service, Inc. and we are committed to a work environment in which all individual