Associate, Inventory & Warehouse

Job DetailsJob Location: Philadelphia - Philadelphia, PA 19144Position Type: Full TimeSalary Range: $25.48 - $26.92 HourlyABOUT CRADLES TO CRAYONS: 

Cradles to Crayons (C2C), founded in 2002, provides children living in homeless or low-income situations, with the essential items they need to thrive—at home, at school, and at play. We supply clothing, shoes, diapers, school supplies, and more, free of charge. Our vision is that one day all children will have the essentials they need to thrive. 

Two in 5 kids in the United States are currently facing Clothing Insecurity, going without basic essentials like pants, shoes, diapers, and school supplies during their critical development years. Three of the top 10 reasons kids miss school are rooted in Clothing Insecurity—just one example of the significant short- and long-term social and economic costs when these needs go unmet. Cradles to Crayons keeps Clothing Insecurity at the core of our mission and is the only large-scale nonprofit organization to focus on this resource gap. Since its founding, Cradles to Crayons has distributed more than four million customized packages of essentials to children in Massachusetts, Greater Philadelphia, Chicagoland, and nationally. 

Cradles to Crayons takes a two-pronged approach to mitigating Clothing Insecurity: 

In-person Engagement—through tens of thousands of children and adults volunteering at our Giving Factory warehouses to sort and package high volumes of new and like-new donations from our communities for our Service Partners to distribute to the children they serve.   
Advocacy and Awareness—Cradles to Crayons is uniquely positioned to raise Clothing Insecurity as a national issue through awareness campaigns, data/evaluation, and legislative outreach.  

Cradles to Crayons’ strong financial health and ongoing effectiveness and reliability have helped it earn a Four-Star Rating from Charity Navigator every year since 2009. C2C has a budget of $19M for FY27 and a total staff of approximately 100. 

POSITION OVERVIEW: 

The Warehouse Logistics Associate is responsible for supporting the operational efficiency, safety, and needs of the Philadelphia Giving Factory (both warehouse and office spaces) and is also responsible for cultivating and maintaining relations with supply vendors and waste recipients. They work closely with the Manager of Production Planning & Volunteer Engagement to ensure that volunteers are engaged effectively and safely. The Warehouse Logistics Associate also provides logistical support to the Community Engagement team, including driving, supply purchasing, and tracking for offsite kitting events. 

The role is 40 hours per week, typically Monday through Friday, with occasional weekend and evening hours.

MAJOR RESPONSIBILITIES: 

Model and lead a positive “One Cradles” culture, underpinned by Cradles’ Cultural Values and related behaviors.

Warehouse Management

Work with the Manager of Production Planning & Volunteer Engagement to maintain a schedule of product needs, resources, and data to support the organization’s needs and goals
Coordinate warehouse infrastructure needs (lighting, shelving, safety equipment) with the Senior Director of Operations.
Ensure all equipment is serviced, maintained, and operated safely, with up-to-date staff training where appropriate.
Prepare and submit timely warehouse supply order(s) to the Senior Director of Operations to maintain stock levels for continuous operations. 
Organize and restock supply shelves.
Maintain internal and external warehouse presentations, cleanliness, and safety, reporting maintenance needs.
Cultivate and maintain relationships with vendors and manage logistics (waste management, pest control, product procurement).
Proactively inform the Partner Relations and Community Engagement teams of specific product shortages and/or overages
Support the overall team with warehouse preparation needed for volunteer management and special events in and outside of the Giving Factory.
Provide transportation support as needed, not exceeding 25% of the work week.

Shipping and Receiving:

Prepare and plan for anticipated dock traffic and product inflow each day, updating the Master Operations Calendar.
Receive, inventory, and safely store all deliveries and shipments.
Verify shipping invoices and packing labels for product count accuracy.
Report any order discrepancies to Senior Director of Operations.
Assist in preparing and loading products for outgoing deliveries.

Volunteer Engagement Support

Optimize warehouse setup for volunteer productivity.
Perform the duties needed to run the General Sort, Clothing Sort, Sizing, Outfits, Books, Shoes, SUP, as needed.
Act in the best interest of volunteers and help volunteers to achieve the best possible end product.

Other duties as assigned.

PERFORMANCE MEASURES: 

Highest standard of customer service should be maintained. 
Distribution is timely, organized and