Sr. Product Manager Technical

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy. 

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards.  Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade. 

Our beliefs are the foundation for how we conduct business every day.  We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary:

The Payments Product team is seeking a highly skilled and motivated Senior Product Manager to join the Alternate Payment Methods (APM) team. As a Senior Product Manager, you will play a key role in expanding global support for new APMs across both PayPal and Braintree. You will contribute to building and managing a scalable, global platform and collaborate closely with multiple internal teams to extend APM capabilities. This role involves cross-functional engagement with sales, market teams, merchant-facing teams, payment schemes, and processors worldwide.

Job Description:

Key Responsibilities:

• Product Development: Deliver end-to-end product development lifecycle, from ideation and concept validation to launch and post-launch optimization.
• Market and Industry Insights: Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for new product features and enhancements.
• Stakeholder Management: Collaborate with internal stakeholders, including engineering, design, compliance, marketing, and sales teams, to ensure successful product delivery.
• User-Centric Approach: Develop detailed product requirements, user stories, and acceptance criteria, ensuring that product features are aligned with user needs and regulatory requirements.
• Regulatory Compliance: Work closely with legal and compliance teams to ensure all products adhere to relevant regulations and other applicable standards.
• Performance Tracking: Monitor product performance through data analysis and key performance indicators (KPIs), using insights to drive continuous improvement.
• Roadmap Management: Create and manage a product roadmap that balances strategic initiatives, technical constraints, and customer feedback.
• Partner Management: Engage with external partners, including banks, fintechs, and payment networks, to drive integration and partnership opportunities.
• Risk Management: Identify potential risks in product delivery and develop mitigation strategies to ensure on-time and quality product launches.
• Customer Advocacy: Serve as the voice of the customer, ensuring that user feedback is incorporated into the product development process.

Qualifications:

• Education: Bachelor’s degree in Business, Finance, Computer Science, or a related field; MBA or advanced degree preferred
• Experience: 4+ years of product management experience focused on merchant integration/servicing/onboarding/payments
• Domain Expertise: Knowledge of payment ecosystems, APIs preferred