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Associate Director of Campus Experience & Events

University of the Pacific
United Statesfull_timeVerifiedPosted 12 Feb 2026
💰 $90,000/yr($80,000/yr$90,000/yr)

About the role

Position Information

Job Title Associate Director of Campus Experience & Events Union Level Department Enrollment Marketing Campus Stockton Posting Number 201304246P Full or Part Time Full Time Number of Months 12 Work Schedule Position End Date Open Date 02/12/2026 Close Date Open Until Filled Yes Special Instructions to Applicants
For Applicants Seeking Job Opportunities within the University
Internal: Internal applicants will be considered within the first five (5) business days of the posting period.
External: External applicants will be considered on the sixth (6) business day of the posting period.
Sponsorship
This position is not eligible for a visa sponsorship now or in the future.
Position Summary Information

Primary Purpose
The Associate Director of Campus Experience & Events supports the university’s enrollment goals by enhancing the student journey at University of the Pacific. This position ensures that students, prospective students, and families receive concierge-level service through personalized support and seamless experiences. The Associate Director executes critical strategies that support Pacific’s recruitment, yield, and retention efforts. This position serves as the lead enrollment liaison, coordinating with the University Events office for Admitted Student Days, Open House events, and other major recruitment events.

The position manages the Visitor Center, staffed by the dynamic Tiger Team of student workers, delivering robust campus tours and helping to organize large-scale admission events.

Essential Functions
Manage the Visitor Center and Tiger Team:
  • Supervise and mentor the Tiger Team, a group of student ambassadors, to deliver high-quality, informative, and engaging campus tours.
  • Coordinate the scheduling, hiring and training of the Tiger Team to provide a memorable experience for prospective students and families.
  • In partnership with enrollment strategy leadership, develop and manage the Visitor Center’s strategic initiatives to enhance campus tours and admission events.

Event Coordination:
  • Serve as the primary enrollment staff liaison to the University Events office, collaborating on large-scale admission events such as Admitted Student Days and Open Houses.
  • Ensure events align with Pacific’s recruitment goals and deliver impactful, positive experiences for prospective students and their families.
  • In partnership with University Events, ensure smooth event logistics, including facilities, communications, and academic department participation.
  • Lead planning and implementation of specialized recruitment initiatives, including high school counselor fly-in programs and counselor visit days, positioning Pacific as a top-choice institution among influencers.

Collaborate on Recruitment, Yield, and Retention Efforts:
  • Work closely with the enrollment team to align the Visitor Center’s operations with the university’s recruitment and retention strategies.
  • Regularly assess student and visitor experiences to identify opportunities for process improvements and innovation.

Admissions & Recruitment Engagement
  • Represent the Office of Admission during peak travel and recruitment seasons, serving as an on-campus admission counselor and providing a consistent presence in information sessions, tours, and family meetings.
  • During reading season, participate in application review to support the undergraduate admission operation.
  • As needed, assist in hyper-local recruitment.

Other Responsibilities
  • Partner closely with university leaders, including the President, to identify and incorporate meaningful leadership involvement in the campus visit and event experience, fostering authentic connections.
  • Contribute to the overall success of the Division of Enrollment Strategy and the University by performing all other duties as assigned.

University of the Pacific recognizes that diversity, equity, and inclusion is foundational to the success of our valued students and employees. We prioritize policy and decision-making that demonstrates awareness of, and responsiveness to, the ways socio-cultural forces related to race, gender, ability, sexuality, socio-economic status, etc. impede or propel students, faculty, and staff.
Minimum Qualifications
  • Bachelor’s degree
  • Five (5) years of progressively responsible experience in enrollment or ot

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Company

University of the Pacific

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