Expert Software Engineer

The Expert Software Engineer will help build, evolve, and support the Pega Applications Suite with a primary focus on enterprise Pega platform architecture, delivery, governance, and operational excellence. Along with writing effective, secure, and maintainable code and configurations, the position is responsible for designing, building, delivering, and maintaining highly scalable Pega applications, case management solutions, integrations, reusable components, and platform capabilities that support complex business processes and customer-facing experiences.

This role serves as a Pega Lead System Architect-level individual contributor and technical authority, providing hands-on architecture leadership across Pega application design, implementation patterns, performance, security, DevOps practices, guardrails adherence, and production support. The incumbent will lead the Pega Center of Excellence by establishing governance frameworks, engineering standards, reusable asset strategies, delivery oversight practices, and best-practice guidance across teams using the Pega platform.

The Expert Software Engineer will use industry best practices and work collaboratively with cross-functional teams of product managers, UX designers, architects, principal engineers, software engineers, test automation teams, DevOps engineers, business partners, and delivery teams to ensure Pega solutions are scalable, maintainable, reusable, secure, compliant, and aligned to enterprise technology strategy.

• Builds, configures, customizes, and supports products that provide innovative solutions to challenging business use cases, existing systems, and operational problems.
• Key contributor to an engineering team that builds and supports exceptional products that provide innovative solutions to challenging business use cases, existing systems, and operational problems.
• Leads architectural design, system analysis, and programming activities on application software; this may often require independent research and study.
• Provides Pega Lead System Architect-level technical leadership for enterprise Pega applications, including solution architecture, application design, case management design, data model strategy, decisioning patterns, integration patterns, reusable component design, and implementation governance.
• Designs and delivers scalable Pega applications using Pega best practices, including case lifecycle design, workflows, rulesets, data pages, decision rules, integrations, security models, user experiences, reporting, and operational support capabilities.
• Leads teams that develop high-quality and production-ready software by using best-practice data structures, algorithms, design patterns, and frameworks that are maintainable, scalable, responsive, and secure.
• Champions writing the highest quality code and Pega configurations with utmost attention to scalability, security, maintainability, performance, reuse, guardrails compliance, and production support, with an end-to-end mindset from conception to delivery and production health monitoring.
• Leads Pega application architecture reviews and ensures solutions comply with Pega guardrails, enterprise architecture standards, security requirements, performance expectations, and operational readiness practices.
• Establishes and leads the Pega Center of Excellence governance model, including architecture review processes, design standards, delivery quality checkpoints, reusable component strategy, guardrails monitoring, technical debt management, and platform best practices.
• Provides delivery oversight for Pega initiatives across teams by reviewing solution designs, identifying risks and dependencies, guiding implementation approaches, and ensuring delivery teams apply consistent architecture, quality, DevOps, and governance practices.
• Designs and supports integrations between Pega and enterprise systems using appropriate integration patterns, APIs, services, connectors, data synchronization approaches, error handling, security controls, and observability practices.
• Leads performance analysis and tuning for Pega applications, including identifying bottlenecks, reviewing application design, optimizing rules and data access patterns, supporting load and performance testing, and improving production reliability.
• Supports Pega DevOps practices, including automated deployments, environment management, release readiness, branching strategies, quality gates, testing practices, monitoring, and continuous improvement of delivery pipelines.
• Collaborates closely with Engineering leadership, Product Managers, Designers, QA, DevOps, Architecture, business units, and other teams to define, prioritize, sequence, and scope business and functional requirements and drive results.
• Scopes effort, identifies risks, evaluates dependencies, and clearly communicates technical trade-