Senior People Business Partner

ISSA is looking for a Senior People Business Partner!

Please note 100% Remote position. Must reside in an ISSA-eligible state: AZ, CT, FL, GA, ID, IL, IN, MN, NC, NV, OH, OR, PA, SC, TN, TX, UT, VA, WI.

About ISSA: ISSA is an education and certification company for fitness trainers, personal trainers, strength and conditioning coaches, nutritionists, nutrition coaches, yoga instructors, health coaches, medical professionals, and more! For over 35 years, ISSA has created a personal fitness training program to merge gym experience with practical and applied sciences. With over 250 employees, we have certified nearly 500,000 trainers in 174 countries. We were recently recognized as a Best Place to Work and Healthiest Employer by The Phoenix Business Journal, Fastest Growing Private Company by Inc. Southwest Regionals, and Top Workplace by USA Today!

We're adding a Senior People Business Partner to our team of relationship-builders who are laser-focused on providing exceptional service to our students. We're tenacious and resilient in pursuing personal and professional success while incorporating fun into every day!

So What's the Job? 

As a Senior People Business Partner, you will serve as an advisor and hands-on partner to our leadership teams, aligning people strategies with business objectives. You will play a pivotal role in shaping the employee lifecycle, from performance management and leadership coaching to organizational design and culture. This is a high-impact role requiring a balance of empathetic employee advocacy, data-driven reporting, and expert-level navigation of complex employee relations.

Success in this role requires comfort operating at multiple altitudes. One day, you may be partnering on organizational design or culture initiatives. Next, you may be guiding a first-time manager through a difficult conversation or digging into the details of a performance issue.

This is not a purely programmatic or strategic role. It is a true player-coach business partner position for someone who values being close to the business, connected to employees, and actively involved in making things work. You are as comfortable shaping strategy as you are helping managers apply it in real time.

What is ISSA looking for?

• Leadership Partnership & Coaching
• • Strategic Advisory & Coaching: Serve as a trusted advisor and coach to leaders at all levels, with a focus on empowering front-line and mid-level managers, to help them navigate the complexities of modern people leadership.
  • Team & Culture Excellence: Partner with managers to architect high-performing team cultures, providing the framework and practical tools necessary to drive engagement and performance.
  • Real-Time Problem Solving: Deliver hands-on, "in-the-moment" guidance for the full spectrum of management challenges, from resolving interpersonal dynamics and performance hurdles to navigating complex cultural shifts with empathy and grit.
  • Act as a dedicated coach to people leaders, helping them build strong team cultures and high-performing teams, and navigate complex management challenges.
  • Build trusted relationships with leaders at all levels of the organization, with a strong focus on supporting and developing front-line and mid-level managers.
  • Provide practical, real-time coaching to managers navigating the full spectrum of people leadership, from day-to-day team management to more complex cultural, performance, and interpersonal challenges. This includes coaching, problem-solving, and equipping managers with the tools and guidance they need to handle real-time challenges effectively.
• Performance & Talent Management
• • Performance Management: Support managers in identifying performance gaps, drafting corrective actions, and providing the necessary coaching and support throughout the process including in exit circumstances.
  • Process Management: End-to-end execution of the Performance Review cycle, including tool administration, timeline management, and quality control.
  • Leadership Development: Partner with the Director, People Operations to design the framework and content for leadership development programs. Vet, select, and manage external training vendors, ensuring high-quality delivery and ROI. Create toolkits and "just-in-time" training resources for managers to help them navigate real-time challenges in the flow of work.