Social Services Manager

Job Title: Social Services Manager

FLSA Status: Full Time - non-exempt 
Reports to: Corps Officer

Schedule: 40 hrs. per week
Rate of Pay: $14.50/hr

Closing Date: 3/26/2025

Benefits: Standard; Full-Time, Non-Exempt employees are eligible for but not limited to the following: 

• Health, vision, dental, life as well as voluntary life and disability insurance
• Sick leave benefit – 1 day per month, 12 sick days per year (accrual and availability begins at hire)
• Vacation benefit – 10 vacation days per year, accrued at the rate of .0385 hours for each hour worked, excluding overtime (accrual begins at hire but may not be used until the completion of six months of employment)
• One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
• Pension Plan (after one year of continuous service)
• Voluntary Tax-Deferred Annuity Plan (403(b)plan)

Function

The Social Service Manager is responsible for the daily operations of the Social Service Office by providing oversight of staff, volunteers, client case files, budgets, reports, community relations and other administrative duties as required. 

Duties and Responsibilities

• Manage all day-to-day operations of the Social Service Office.
• Work within the approved budget to provide emergency food, clothing and direct financial assistance.
• Perform and oversee casework services to include client interviews, needs assessments, and Pathway of Hope case management.
• Assure adherence to all funding source guidelines (United Way, EFSP, etc.).
• Maintain an active information and referral system with other service providers and attend meetings as needed or directed by Corps Officers.
• Maintain compliance with Easter Seals Contracts, Utah Food Bank (UFB) partner agency agreements, and Grocery Rescue Program requirements. Act as point person for all communications, agreements MOU/MOA’s with Easter Seals, UFB and Feeding America. All MOU/MOAs are to be submitted to the Corps Officer for approval before Divisional approval and/or signature is secured.
• Prepare and submit reports and statistics in accordance with due dates.
• Direct supervision of Social Service Aids, Delivery Drivers, Easter Seals Staff and Volunteers.
• Oversight of Food Bank. Delegate as necessary:
  • Maintain an adequate supply of food.
  • Manage and rotate emergency food assistance supplies as needed in accordance with applicable health codes.
  • Maintain all refrigeration units in good operating order and cleanliness. Report all malfunctions and necessary repairs to the Corps Officer.
  • Coordinate all food box preparations for each day of distribution.
  • Pick up all food and material donations for the Social Services Program as required per donor(s). All donations are to be properly documented and brought immediately to the Social Services Building.
  • Directing and unloading of all deliveries.
  • Manage safety while deliveries are being made by large trucks to ensure proper safety precautions are in place and that no unauthorized personnel are in unloading areas.
  • Maintain all vehicles assigned to Social Services in good operating order and cleanliness. All general maintenance schedules are to be completed every six months or as needed to include proper maintenance for cold weather operations. Report all necessary repairs to the Corps Officer.
  • Maintain cleanliness, janitorial needs and maintenance of the entire Social Service facility to include the surrounding properties daily.
  • Conduct a weekly property inspection of the entire Social Service facility and surrounding properties to determine needs and maintenance schedule.
  • All proper safety equipment to include safety harnesses for lifting, hand trucks and other devices are to be maintained in proper working order and inspected before use. Items not in good working order are not to be used and immediately reported to the Corps Officer.

• Coordinate with Ogden City Justice Court Community Service Office as needed. Complete all forms as required.
• Volunteer recruitment, training (proper lifting, cleaning work areas, food rotation and proper cleaning and storage of perishable foods) and supervision. Maintain a record of volunteer hours and report monthly.
• Handle incoming mail per Salvation Army policy.
• Maintain all filing systems – both hard copies and computer files – as they pertain to Social Services. This is to include but is not limited to client files, employee in