Jobs and Careers
MI
Customer Support Specialist
Micross ComponentsManchester, United Statesfull_timeVerifiedPosted 14 Dec 2023
About the role
Description
The role of Customer Supports Specialist is to interact directly with the customer, providing job status and quotes for site services.
Essential Duties & Responsibilities:
- Assist in quote preparation
- Providing Quotes to customers
- Coordinate Customer Requirements with Sales and Internal Suppliers
- Customer Relationship Building – Daily interaction with Micross Customer Base
- Primary support to the Account Representatives
Requirements
Education/Experience:
- High School Diploma or GED
- Knowledge of AS9100D
- General knowledge of reading and interpreting customer drawings
- A proven track record for accuracy
- Outstanding organizational skills
- Multi-Tasking skills
- Recognition of Technical Terms relevant to electronic components and preparation services
- Attention to detail
- Ability to work successfully with multiple departments
- Can work in a high pace environment
- Excellent written and verbal communication skills
- Computer operating experience, with minimum:
- Microsoft Excel
- Microsoft Word
Benefits
Medical, Dental, and Vision
401(k)
Company Paid Basic Life Insurance, STD, and LTD
Vacation Time
Sick Time
Holidays
Tuition Reimbursement
Pet Insurance
Legal Insurance offered through Allstate
Critical Illness, Hospitalization and Accident Insurance offered through Allstate
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