Senior Case Manager - Brooklyn

Company Description

AHRC NYC is one of the largest providers of services for children and adults with developmental disabilities in New York City. Our mission is to advocate for people who are neuro-diverse to lead full and equitable lives.

Come join the company recognized by Forbes as a Best Midsize Employer in America two years in a row, generosity guides us as we honor our legacy and continuously grow through a culture of curiosity, creativity and optimism.

Job Description

The Senior Case Manager (SCM) oversees the overall coordination and direction of services for the students. The SCM monitors the people supported and ensures they remain focused and support them as needed to successfully complete the cycles. The SCM helps the students to obtain additional resources, intervenes in crises; and provides personal support. He/She maintains each student’s records by reviewing case notes; logging events and progress. The SCM is expected to develop and maintain positive relationships with funding sources, fellow providers, schools, training sites, employers, the people we support and their families, and staff. The SCM is responsible to meet the requirements of all contracts to which he/she is assigned and to adhere to all compliance requirements.

AHRC NYC is looking to hire a Senior Case Manager (SCM) for our Employment Business Services Brooklyn location. The SCM position has a pay rate of $50,000 - $60,000 a year and comes with a low-to-no cost, comprehensive health benefit package which is just one way that AHRC NYC supports the wellbeing of our employees and their families. In addition, we also offer generous paid time off, commuter benefits, tuition assistance, a 403(b)-retirement plan with a matching benefit, flexible spending accounts, and discount programs. Our wellness offerings include an employee assistance program, Twill mental health platform and cash rewards for healthy behavior.

Essential Responsibilities:

• Track students’ training hours, as well as assess their training results.
• Provide support with obtaining certification for trainees.
• Provide feedback for referral agencies.
• Participate as a member of the interdisciplinary team, attending case conferences, staff meetings, and parent meetings as appropriate.

•  Create and maintain excellent relationships with all the parties involved in the program.
•  Create and maintain excellent relationships with all the people we support to monitor their progress and address their concerns in a timely fashion.
• Provide coverage within the program in case of excessive staff absences. 
• Counsel students in both group and individual settings.
• Ensure the program remains in compliance with New York State regulations, Department of Labor regulations, and OPWDD.
•  Provide top-quality customer service to all the people we support before and after their six weeks of training, in coordination with the funding and the referral agencies.
•  Conduct personal and group meetings with the students and their support to discuss issues related to the trainings program.
•  Establish relationships in community and coordinate outreach events for recruitment of new enrollees into programs.
•  Conduct reviews of the expectations of the program and provide guidance to person supported, family and other service providers involved.
•  Perform Discovery process for the people we support, as required by supervisor.
•  Participate in Person Centered practices, including Discovery, Community Engagement activities, and Customized Employment.
•  Perform other duties as assigned.

Qualifications

• Bachelor’s degree required, Master’s degree desirable.
• Two years of working with the developmentally disabled population preferred.
• Ability to communicate effectively, both verbally and in written form.
• Ability to establish and maintain effective working relationships with participants’ families, employers, funding sources, Care Coordinators, and other stakeholders. 
• Ability to organize work of self and others, as well as work independently as needed.
• Experience or strong capacity in instructing/mentoring program participants, with prior work exposure in teaching or training individuals highly desirable.
• NYS Driver’s License preferred.

Additional Information

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Tuition reimbursement
• V