Behavioral Health Branch Director

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.

Job Description:

Branch Director – Hospice

Location: Worcester, MA

Reports To: Area Vice President

Overview

At Elara Caring, we believe the best care happens where our patients live—at home. As one of the nation’s largest providers of home-based care, we deliver high-quality support to over 60,000 patients daily. Our mission is driven by compassionate professionals who believe in making a difference, one home at a time.

As a Branch Director – Hospice, you will lead a dedicated team of healthcare providers, ensuring clinical excellence, regulatory compliance, and operational efficiency across your branch. You will play a vital role in bringing comfort, dignity, and compassionate care to patients at one of the most critical times in their lives.

Why Join Elara Caring?

• Autonomy & Flexibility – Enjoy independence in decision-making and a flexible schedule
• 1:1 Patient Care – Deliver truly personalized care in home settings
• Supportive Culture – Collaborate in a positive, team-driven environment
• Competitive Compensation – Strong salary and bonus structure
• Employee Benefits:
  • Medical, dental, and vision insurance
  • 401(K) with employer match
  • Tuition reimbursement (for full-time employees)
  • Continuing education support
  • Paid time off and holidays
  • Family and pet bereavement leave
  • Pet insurance

Key Responsibilities

• Operational Oversight:
  • Direct and monitor financial performance and budgeting for assigned branches
  • Ensure accurate accounting practices and cost-effective care delivery
• Staffing & Leadership:
  • Maintain adequate staffing to meet patient needs
  • Hire, train, and mentor team members in accordance with company values and goals
• Compliance & Quality Assurance:
  • Monitor and enforce compliance with Medicare, Medicaid, and third-party reimbursement regulations
  • Coordinate utilization reviews and participate in strategic planning and account reviews
• Public Relations & Communication:
  • Ensure accuracy of public-facing materials and communication
  • Maintain 24/7 availability as required for leadership or regulatory purposes
  • Participate in on-call rotations
• Continuous Improvement:
  • Identify opportunities for program and service enhancements
  • Investigate and resolve complaints, ensuring service excellence and regulatory compliance

Qualifications

• Licensure:
  • Current, unrestricted RN license in state of operation required
• Experience:
  • Minimum of 5 years in Hospice care
  • Leadership experience in a Hospice or Home Health setting
  • Experience in a matrixed environment with financial oversight responsibility
• Education:
  • Bachelor’s degree in Nursing, Healthcare Administration, or a related field preferred
• Technology Skills:
  • Proficiency with MS Office Suite (Word, Excel, Outlook)
  • Experience with Homecare HomeBase preferred

Join Us

Be a part of something meaningful. At Elara Caring, your leadership can change lives—starting with your own. If you're passionate about delivering compassionate care and leading with purpose, apply today to become a Branch Director – Hospice.

As a growing organization, we invite you to share your information with us for consideration for future career opportunities. This is an exciting chance to connect with our compassionate and dedicated team, who truly value your unique skills and experiences in delivering exceptional care to those we serve.

We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families.

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