Director - Human Resources Business Partner, New York Region

The Team:

The Human Resources team supports our employee population by providing the structure, care, and development needed for individual employees to be successful in their own careers, which in turn contributes to the overall growth and success of the Company. The Human Resources department is organized in three strategic pillars:

 

• Compensation and Benefits: payroll, health and welfare benefits, retirement plan services, and immigration.
• Human Resources Business Partners: performance management, employee relations, recruiting and retaining talent, coaching and counseling.
• Talent Development: corporate social responsibility, Diversity, Inclusion & Family, learning and leadership development, internal communications, and employee engagement.

 

The Opportunity:

As the Director, HR Business Partner of the New York Region, you will contribute to the overall department strategy in a Generalist role capacity. You will be responsible for managing all aspects of the recruiting process, fostering and maintaining employee relationships through coaching, advising, and negotiating in conflict situations, and assisting in organizational effectiveness efforts. You will deliver HR solutions in several key areas, including recruitment and hiring, internal mobility, employee relations, performance management, labor law compliance, HR operations, and skill development and training.

 

As a strategic member of a cross functional Retail team, you will work closely with the store leadership teams and employees within the New York Region, as well as partner with other members of the HR team, working collaboratively across all levels to assist in the implementation of people-related services, HR policies, practices, and procedures. The Director, HR Business Partner will support the New York Region, which currently encompasses 5 stores, including the Maison Madison Global Flagship store locations and approximately 140 retail employees.

 

About the Role: 

• Informs and drives the HR strategy for the New York Region, serving as a strategic HR Business Partner for the NY Region, including the Maison Madison Global Flagship store. 
• Establishes leadership presence, providing a balance of strategic advisement with hands-on HR support by maintaining both a physical and virtual presence in the respective locations. Is a regular contributor to regional meetings, as well as management/staff meetings at the store-level.
• Is acutely aware of and involved in all business issues and priorities, and provides focused support, coaching, and guidance to management.
• Manages employee relations for the store locations and recommends appropriate employment action to maintain a productive, positive work environment.  Empowers store management to manage employee disciplinary actions to ensure consistent, uniform, and fair application of company policies and procedures and governmental laws. With general supervision, conducts investigations, recommends solutions to issues, counsels’ employees, advises managers on discipline process and facilitates dispute resolution.
• Responsible for maintaining HR headcount budget, new headcount requests and performing full lifecycle recruiting to meet the various staffing needs within the Region.
• Responsible for optimization and implementation of company talent acquisition and management programs and manages in-house talent systems and vendor relationships in collaboration with other HRBP’s to ensure that we hire key talent with a focus on the candidate experience. Ensures all regular vacant positions are posted internally and externally, and provides analysis of recruiting processes, employee retention statistics, and other associated HR metrics.
• Conducts regular touch base meetings with store leaders to provide HR strategic workforce updates: reviewing store talent, succession planning, provide management team with coaching recommendations to optimize business performance.
• Works closely and collaboratively with HRBP team to support with implementing new programs and initiatives that impact employee engagement; supports the VP, HR and Regional VP with special projects, initiatives, and goals to enhance the overall employee experience.
• Responsible for the management of the company’s annual performance review process and 30/60-day new hire review process.  Creates and designs content of the performance reviews in alignment with goals of the company.
• Assists in the development and administration of all other projects, programs, procedures, and guidelines aimed at aligning the workforce with strategic goals of the department and company. 

 

Supervisory Responsibility: 

• NO - This position has no direct supervisory responsibilities but does serve as a coach and mento