Manager, Repair Field Operations

Date Posted:

2024-05-02

Country:

United States of America

Location:

OT372: SS - SEATTLE, WA 3315 South 116th Street #149, Seattle, WA, 98168 USA

The Seattle, WA service branch of Otis Elevator Company is searching for a highly motivated Field Operations Manager to oversee the repair of equipment as well as employee selection, training and safety for all assigned projects.

Job Responsibilities:

• Must have the ability to lead and direct the field operations for a large volume of non-contract repair and hydraulic elevator modernization
• Open order sales support, route control, scheduling and quality assurance
• Maintaining customer quality assurance; emphasis on safety, improving efficiencies, managing the expenditure of labor, materials and performance to estimate
• Ability to coordinate daily activities with the branch’s’ project manager and work well with general contractors, owner’s agency and developers for various modernization sites
• Providing technical support
• Authorizing change orders
• Drive safety in the workplace

Education:

• High school education, or equivalent required.
• Associate or technical degree is a plus
• BA/BS degree in operations, construction management, general management, or similar degree preferred for candidates who do not have technical field experience

Experience/Qualifications:

• 3+ years of Elevator industry experience is required for candidates who do not have a college degree.
• Candidates must have excellent communication skills and be able to work in a highly team-oriented and dynamic environment.
• Self-motivated individuals who have the ability to manage many simultaneous projects and responsibilities are a must.
• Candidates must have strong computer skills.
• Experience leading a team of technicians in the elevator or similar industry is strongly desired.

Location/Relocation:

• The job duties for this role require work to be performed 100% in the office or on job sites. Remote work is not available. By submitting your application, you are willing and able to meet these requirements.
• Relocation assistance is not available for this position.

The salary range for this role is $105,000 - $165,000.  We may ultimately pay more or less than the posted range, and the range may change in the future.  Pay within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs.

Otis currently provides our colleagues with the following benefits:

- 401(k) plan that includes generous company match and a separate automatic retirement contribution

- Comprehensive medical, prescription drug, dental and vision coverage for colleagues and their eligible dependents, beginning on their first day of employment

- Three weeks paid vacation and paid company holidays

- Paid sick leave - Employee assistance and wellness incentive programs

- Life insurance and disability coverage

- Voluntary benefits, such as legal, pet, home, and auto insurance

- Birth/adoption and parental leave benefits

- Adoption assistance

- Tuition reimbursement program

- Peer recognition and service anniversary awards, as well as spot performance bonus opportunities

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and f