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Solutions Engineer - Enterprise
AnthologyUnited States, United Statesfull_timeVerifiedPosted 4 Jun 2025
💰 $130,000/yr($102,000/yr – $130,000/yr)
About the role
Solutions Engineer – EnterpriseRemote - United States The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit www.anthology.com. The Solution Engineers in our North American Higher Education sales team are industry, pedagogical, administrative, technical, and functional experts with a deep understanding of technology use in education including policies, processes, and methods for implementation, focused across all our products and solutions in the Higher Education customer base. Solution Engineers work with sales leadership and Regional Sales Managers as strategic partners in crafting the solution and the vision of the solution with the customer to ensure success in the sales cycle. Furthermore, Solutions Engineers support sales opportunities, business development initiatives, marketing efforts, thorough discovery processes, and development projects defined as strategic by Sales Leadership. Our Solutions Engineers must also be able to work with the largest, most strategic sales accounts (system level deals, large dollar value deals, complex deals requiring specific project management duties). As Solutions Engineer, you should have a clear understanding of solutions selling principles, higher education implementation strategies, centralized and decentralized IT governance structures, institutional strategic planning, and institutional accreditation processes. Additionally, you will be comfortable discussing organizational goals as they relate to the enterprise deployment of academic and administrative technologies with both standard decision makers (IT staff, faculty, administration) and C-level decision makers (CIO, Provost, Superintendents, Presidents). Specific responsibilities will include:
- Serving as a presales expert in our solutions including their architecture, functionality, industry application, and deployment methodologies in the Higher Education space
- Leading thorough discovery discussions with customers to understand both overt and latent pains
- Crafting alignment between the needs of a broad range of customer constituents (senior administrative staff, students, system administrators, faculty, instructional designers, institutional research, information technology etc.) and the solutions we offer
- Understanding and being able to effectively communicate the full range of products and services we offer including:
- Learning systems
- Institutional data solutions
- Mobile solutions
- Digital content
- The associated services required for the successful implementation and adoption of the solutions outlined above
- Understanding the larger company organization and when to bring appropriate resources into the presales process
- Participating in sales meetings with customers and prospects, presenting the technical, pedagogical, and administrative aspects of how our products, services and/or solutions solve specific customer problems
- Developing and delivering custom presentations to key decision-makers to address their business issues and needs
- Expertly leading conversations regarding the value of our solutions in high stakes environments
- Maintaining Industry, Regulatory, Trends, and Comp
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