Lab Services Solutions Architect

 

Who We Are:

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?  

 

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.  

 

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.  

Job Summary

The Lab Services Solutions Architect, is part of a Digital and Transformation (D&T) Team will be primarily responsible for  administrating, supporting and implementing  lab instrument software and associated sever based platforms server based laboratory applications (LMS, SDMS and Empower) within Analytical Services.  The Solutions Architect will work closely with other members of the D&T, QA, Metrology  and Lab Operations to ensure these systems meet the needs defined by Global Analytical Services which include maintaining cGMP compliance

Essential Duties and Responsibilities

• Administer and support  lab equipment software within the Analytical Services to ensure systems are operational
• Administer and support server based lab applications such as LMS, SDMS and Empower which are directly integrated with the equipment.
• Participate as in user management and daily application management activities associated with global Laboratory Information Management System(LIMS)
• Participate in the assigned activities which support the roll out of  key initiatives for lab automation and compliance to the global site laboratories
• Participate in rotating “on-call” support to provide 24 hours/7 days/365 days per year application support.  This includes coordinating support with the software vendors as needed.
• Maintain systems in a compliant environment to control costs, reduce risks and improve productivity
• Collaborate with Lab Operations and Metrology  to ensure system needs within Analytical Services are communicated
• Write, execute IQs, OQs, PQs, and validation protocols as necessary
• Initiate and review documents such as laboratory investigations, work instructions, SOP’s, etc., as assigned
• Ensure that new systems and software are properly integrated with existing processes and capabilities
• Assist and participate in audits
• Perform other tasks as assigned

Education

• Bachelor’s degree or equivalent experience in IT, Laboratory systems or a Scientific field or equivalent experience

Work Experience

• Minimum of three years of industry experience with at least two years of experience working with Lab Systems 
• Minimum of one year experience working with Lab Systems 

Preferred Knowledge, Skills and Abilities

• Working knowledge of various analytical instruments software a must
• Experience working in cGMP compliant Analytical Lab with knowledge of Part 11 compliance and validation a must
• Solid understand of PC Hardware, PC based networking and Microsoft Windows operating systems a must
• ITIL Foundations Certification, A+, COMP TIA, MCSD, MCDBA, Oracle OCA or OCP, a plus
• Ability to work with staff, peers, and others in a fast pasted, team oriented, cross functional, multi-cultural environment to accomplish established goals and objectives as well as identify and resolve problems
• Shows initiative and ability to work independently
• Strong analytical, problem solving and decision-making abilities
• Excellent written and