Director HUB Strategy & Service - Lake County, IL

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Job Description

The US Patient Services team is an industry leading organization, providing unparalleled patient support, resulting in improved brand loyalty and patient satisfaction. The Director of HUB Strategy & Services reports to the Head of Enrollment and Triage Support and develops/leads strategies to optimize access to AbbVie’s products. Collaborating with Access & Reimbursement leadership, Payer, Trade, and Hub teams, the Director oversees initiatives that enhance AbbVie's patient support programs, access strategies, and reimbursement programs.

Major Responsibilities:

• Leads effective collaboration with internal stakeholders, external partners, and vendors to drive strategic alignment and engagement. Develops and sustains a high-performing organization by recruiting, training, coaching, and recognizing team members, while establishing efficient workflows. Inspires and motivates direct and indirect collaborators around a shared purpose, fostering commitment to business objectives.
•  Vision & Delivery: Demonstrates a strong ability to balance long-term strategic objectives with immediate patient and team deliverables, ensuring sustainable support for AbbVie PSPs. Proactively adapts team focus and resources to achieve current goals while anticipating and planning for future needs
• Tactical Pull-through: Lead the development and delivery of comprehensive access and reimbursement strategies in partnership with APS, Market Access, Trade and Hub teams, to maximize patient access to our products while ensuring financial viability.
• Market Knowledge: Stays informed about changes in healthcare policy, reimbursement regulations, and market trends.
• Sustainable Execution: Overse