Senior Case Manager

Title:        Senior Case Manager  

Unit:         Freedom House - Wales Avenue

Reports to: Program Director  

Salary Range:  $30.22 to $35.72 (approximately $55,000 to $65,000 annually)

Status: Full-Time; Regular; Non-Exempt 

Location: Wales Avenue, Bronx, NY

Days/Hours: Monday to Friday, 9am to 5pm

Position Summary:

The Senior Case Manager will participate and supervise the screening, assessments, of formerly incarcerated clients with histories of mental illness, substance use and/or HIV/AIDS to needed transitional and permanent housing.

Mission, Culture and Fit:

The candidate must have a history of working with a population who have been diagnosed with serious mental illness (SMI) and co-occurring disorders. In addition, the person must be able interact and work with a persons impacted by the legal system and have a history of homelessness. Demonstrated ability to work in a team environment.

Essential Duties and Responsibilities:

• Review intake interviews and needs assessments of newly released individuals and clients eligible for transitional housing services
• Review of progress notes to ensure MOCJ Scope of Work is being met
• Create individualized treatment plans for each client. Document all client services, including successful and unsuccessful outreach attempts.
• Perform crisis intervention with clients, as needed
• Effectively collaborate internally within all Fortune Society departments to ensure ongoing communication and quality care. Follow-up with referral agencies regarding client progress. 
• Tracking new referrals and following up with intake in conjunction with Program Director
• Supervision of case management, conduct training and development of inexperienced staff and carry a small caseload of three to four participants, if necessary
• Ensure that case managers assist clients in obtaining all necessary documentation to facilitate benefits application process. Complete and submit clients’ application to appropriate benefits provider agency (e.g., HRA, Social Security)
• Provide ongoing counseling, supportive services needed to achieve goals stated in client treatment plan.
• Facilitate support groups and community meetings
• Enter all client services in the agency’s proprietary database, as well as in the appropriate contract funder databases, if applicable
• Prepare and submit reports on client intake and discharge activities
• This role requires 24hr on-call for emergencies and support
• Perform other related duties as assigned

Qualifications:

• A bachelor’s degree is preferred or HS diploma; with 2 years of experience in a similar setting. At least one year of experience dealing with HIV/AIDS, substance abuse and/or criminal justice issues.
• Two years of supervisory experience in a residential setting; A master’s in social work with one-year supervisory experience.
• Possess strong follow-up, organizational and leadership skills
• Possess strong verbal and writing skills
• Experience using Microsoft Word computer applications
• Able to encourage disenfranchised populations to seek and obtain the social services needed
• Possess valid drivers license and proven driving ability as demonstrated by previous driving record