Sr Manager, Product Management, MX - Plano, TX

Position Summary

Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA) is a leader in mobile technologies, consumer electronics, home appliances, and enterprise solutions. From our humble beginnings to our position today as a tech leader, our passion for innovation has been the common thread throughout our history. We’ve grown into one of THE most recognized global brands. We consider ourselves “relentless pioneers” who push boundaries and defy barriers. The company pushes beyond the limits of today’s technology to provide groundbreaking connected experiences across its large portfolio of products and services, including mobile devices, home appliances, home entertainment, 5G networks, and digital displays. As EPA’s ENERGY STAR® Corporate Commitment Partner, SEA is dedicated to making a positive impact on the environment through its eco-conscious products, practices, and operations.

People | Excellence | Change | Integrity | Co-prosperity

Role and Responsibilities

Overview: 

• This role will drive product planning, and lifecycle management for TWS (earbuds) in Mobile Enhancement Team for the US market. 
• The individual will join the Plano, Texas-based SEA Mobile Enhancements Product Management organization directly supporting SEA leadership, Carrier & Retail account teams, cross-functional GTM teams, and the Headquarters-based product planning and product management organizations. 
• A successful individual will become an expert in the market, our products, our competitors, our consumers, and our customers (Carriers & Retailers).  This role will function as an overall market expert, will be the product owner for the TWS portfolio, and work with the product strategy and category management teams to secure the financial success of the category.

Role & Responsibilities

• Lead TWS products and focus on driving attach rate and market share growth across key segments and channels
• Partner with the Headquarters to ensure US consumer needs and requirements are well represented in future roadmap planning
• Collaborate with Carrier & Retail account teams for new product introductions & customer RFPs to secure a positive portfolio-ranging result
• Lead a cross-functional effort to drive strategy for new product launches, including data-based rationale for key objectives, business goals for volume & revenue, and KPIs to measure progress
• Own product positioning & value proposition for the US Market – based on a deep understanding of US market trends, competitor strategies, consumer insights, and other market research.
• Partner with the Marketing Team to define target consumers, create guiding documentation (key feature prioritization, messaging, value props, etc.), and product claims.
• Review & approve training documentation, press materials, etc. based on defined product positioning
• Serve as product line spokesperson, representing the product value proposition to internal stakeholders, customers, & media
• Focusing on post-launch analyses, leading the review from a product/Voice of consumers’ perspective and contributing analysis and recommendations based on performance
• Advocate for technology roadmap for future TWS products, validating US requirements as well as Samsung-driven initiatives to drive product and business innovation

Skills and Qualifications

Minimum Qualifications

• Bachelor’s Degree required
• 8+ years relevant experience, preferably in the Tech or Mobile market
• Experience with commercial technologies or consumer electronics
• Excellent written, and oral communication skills with a proven ability to provide clarity in complex situations
• Experience producing highly effective presentations to communicate with internal and external customers and executives.
• Passion for creating great customer experiences and for solving problems
• Ability to work independently, quickly, and thoroughly to prioritize and complete tasks and meet deadlines

Preferred Qualifications:

• Collaborative and creative team leadership skills
• Ability to drive the product roadmap and “own” the strategy
• Effective communicator in a matrixed org to drive support of the MX product portfolio
• Highly motivated and self-driven
• Organized, detailed, goal-driven, and achievement-oriented
• Able to critically evaluate data and plans
• Able to think strategically and tactically
• Comfortable with a highly dynamic and changing work environment
• Develop and maintain excellent working relationships with all assigned levels within and outside the company
• Review detailed product development, marketing documents, and media materials a