Retail FOH Supervisor | T-Mobile Arena
Compass GroupAbout the role
Position Title: Retail FOH Supervisor | T-Mobile Arena
Starting Pay: $21.00 per hour.
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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!
Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the One@Work app.
From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.
For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/
Job Summary
Summary: The Retail Supervisor responsible for being able to accurately ring up product in an efficient manner and assists in the supervision of the cashiers. The Supervisor should be comfortable approaching guests to offer services and sell products. In addition, the Supervisor must be willing to help fellow co-workers complete tasks
Key Responsibilities:
- Handles credit card transactions using the Point of Sales system following cash handling guidelines.
- Thorough knowledge of POS operating system
- Supervises and gives direction to the retail cashiers and workers.
- Responsible for opening and closing of store.
- Responds to guest’s needs and requests, effectively using suggestive and upselling techniques, and maintains service areas.
- Responds to guest needs and requests and communicate guest issue to management.
- Completes steps of service to ensure utmost guest satisfaction.
- Understands and can describe menu offerings, packaging/presentation and pricing.
- Assists in creating personalized merchandise.
- Ensures all products are displayed and merchandised appropriately.
- Adheres to Levy Company guidelines as stated in team member training manual and employee handbook.
- Thoroughly oversees completion of all station set-up and breakdown responsibilities.
- Follows responsible alcohol service policies.
- Coach teammates on best practices and develops staff in accordance with best retail practices.
- Practices proper product control and handling of all inventory and equipment.
- Serves as lead point of contact for day-to-day operations, or acting manager is absence of management.
- Understands Levy Core signature principals and Rank and Rally core principals.
- Ensures employees are following all applicable rules and regulations, as well as state laws, with regards to services, breaks, and best practices.
- Provides leadership within a given area of the operation and communicates needs and challenges with management as appropriate.
- Teaches employees best practices as it relates to store standards on service and controls.
- Identifies areas of
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