Personal Lines Agent

Description

This position is located in our Dallas, TX office.

Tower Hill Insurance Group has an exciting opportunity for a talented Personal LInes Agent who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry.   

The primary responsibility of the position is to provide service support to members/policyholders by telephone, email, and mail correspondence. This individual will handle sales and service the needs of members and policyholders. This will require the agent to act as their advocate within the organization, offering them a comprehensive range of solutions and options. 

Requirements

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for handling the day-to-day workflow of bound new business, renewals, customer service for members/policyholders including inbound phone inquiries, policy changes, billing information, cancellations, RCE, endorsement requests, etc. 
• Generate profitable sales      from incoming calls through skilled selling and prospect counseling.
• Provide accurate rate      quotations and appropriate insurance coverage information to qualified      prospects.
• Review, analyze and resolve policy and coverage related concerns for members/policyholders, including identification of coverage gaps, additional exposures, and underwriting issues.
• Develop solutions for members/policyholders and ensure they receive superior customer service.
• Develop and foster quality relationships with members/policyholders, teammates, and carriers.
• Determining best product when working with customers' and financial institutions.
• Stay abreast of the most current products and services offered by THIG.
• Conform to proper business etiquette and policies as prescribed by the Company.
• Maintain knowledge of new methods, procedures as products and systems changes.

ADDITIONAL DUTIES

This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.

POSITION QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION 

High School Diploma / GED preferred.

EXPERIENCE

Minimum of one (1) year of property and casualty insurance industry experience strongly preferred (i.e. agency experience, marketing, underwriting, or claims). 

Experience with underwriting and policy servicing preferred. Familiarity with state and laws, regulations, and guidelines and sound knowledge and understanding of the industry’s best practices highly desirable.

LICENSES

2-20 Florida Agent License required within 30 days of hire.

BENEFITS

• Medical
• Dental
• Vision
• Life & Accidental Death and Dismemberment (AD&D), and Disability Insurance
• 401 (k)
• Health Savings Account
• Accident and Cancer insurance plan

We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit:   Total Compensation - Tower Hill Insurance (thig.com) 

*Tower Hill Insurance currently operates in these states AL, CT, FL, GA, IA, IN, KY, MI, MS, NC, OH, PA, SC, TN, TX, UT, VA, WV. The work location is flexible if approved by Tower Hill Insurance.

Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gende