Senior Director, Strategy & Operations / Chief of Staff – Cell Therapy Commercial

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary

The Senior Director, Strategy & Operations / Chief of Staff serves as a critical thought partner and strategic operator for the SVP, Cell Therapy Commercial, and plays a central role in driving the performance and culture of the global Cell Therapy Commercial organization. This role will be tasked to develop innovative solutions to simplify and track key events and deliverables across the commercial organization, proactively identify opportunities, and ensure those solutions are incorporated.  This individual will also be responsible for leading a team comprised of Strategy & Operations individuals that will support key operational needs of commercial organization.  This is a high-impact role at the intersection of strategy, execution, leadership, and organizational effectiveness, designed for a commercially experienced leader who thinks ahead, operates with urgency, and earns trust at every level of the enterprise.

Key Responsibilities

• Lead and motivate a mix of direct and matrix high performance teams to deliver a diverse set of responsibilities.  Must be able to conceptualize and articulate a vision for the team that energizes all functional areas and stakeholders.

• Support Cell Therapy Commercial Leadership to achieve critical business & key cross functional outcomes through effective processes. Examples may include, but not limited to Executive Encounters, Budget Planning and Business Reviews.

• Drive the Commercial Cell Therapy Leadership Team's operating model — meeting cadences, decision-making frameworks (including DAI), and cross-functional operating mechanisms across US and international markets

• Monitor and track the organization's performance against strategic priorities and leadership commitments; flag risks proactively and drive course corrections across global markets

• Acting as Chief of Staff to the SVP, Cell Therapy Commercial.  This position serves as a trusted advisor, anticipating needs, shaping agendas, and ensuring disciplined follow-through on global priorities.  Additionally, this person will orchestrate internal and external engagement planning to ensure deliverables are seamless and delivered with enterprise maturity

• Manage preparation for all executive forums as well as organization interface with crisp, storyline-driven materials reflective of both US and WW performance and outlook

• Lead internal communication strategy for the global Cell Therapy Commercial organization. This includes LT communications, Town Halls, organizational updates, and culture-building activities across geographies.  Ensure messaging is crisp, consistent, and aligned with BMS values, and reflects the urgency and competitive intensity required in global Cell Therapy

• Drive enterprise and global initiatives including process simplification, organizational engagement, and transformation at the WW Cell Therapy Commercial level

Qualifications & Experience

• BA/BS required. MBA, PharmD, or other graduate degree strongly preferred

• 10+ years combined commercial experience across related commercial disciplines such as Marketing, Medical, Commercial Operations, Finance or Management Consulting

• Achieve organizational focus on key priorities, provides clear direction, delegates, actively communicates and coaches. Able to seek broad input from all appropriate stakeholders regarding key decisions

• A committed mentor, people developer and team builder. Strong organizational and administrative skills. Possesses a sense of urgency

• A top class team player. Works eff